Chee Ho, Ricky TANG
Summary
Results-driven professional with extensive experience in operational efficiency and leading teams. Skilled in strategic planning and resource optimization to foster growth and improve productivity. Committed to collaboration and flexibility, with strong problem-solving and decision-making capabilities that support organizational success.
Overview
18
18
years of professional experience
Work History
Freelance Project Consultant
Consultancy Services
01.2024 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers to better understand needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Partnered with equipment distributor to manage projects and coordinate trade shows, including logistics, booth setup, and product promotion.
Housing Officer
Ministry of Manpower (MOM) – ACE (Assurance, Care, Engagement)
01.2021 - 01.2024
- Awarded the National Resilience Medal for service during COVID-19.
- Acted as liaison with MOM, MOH, and dorm managers to coordinate pandemic responses.
- Ensured dormitory safety protocols were updated and enforced.
- Supported migrant workers’ well-being through regular engagement and issue resolution.
- Master Trainer for ART Kits, mask fitting, OP Precise, and InForm GCC systems.
- Led a team, managing daily operations and task handovers efficiently
Freelance Project Consultant
Consultancy Services
07.2019 - 12.2020
- Collaborated with clients and partner companies to support new kitchen outlet openings.
- Sourced kitchen equipment and custom fabrication tailored to client specifications.
- Provided hands-on after-sales support, including troubleshooting and coordinating with external technicians.
- Assisted food court chain Kopitiam in setting up tenant outlets according to brand standards and operational requirements.
Director
Grandsteel Kitchen Equipment (Singapore) Pte Ltd
10.2015 - 06.2019
- Lead the overall strategic and operational direction of a commercial kitchen equipment company.
- Provide end-to-end solutions including consultation, equipment sourcing, custom fabrication, installation, and after-sales support.
- Build strong client and vendor relationships to deliver customized, compliant kitchen solutions.
- Work with local and overseas manufacturers to source innovative, cost-effective equipment for maximum value.
- Delivered customized kitchen solutions for clients including Ritz-Carlton Singapore, Hilton Singapore, Airbnb Singapore (2 levels pantry), Gong Cha, Tino’s Pizza, Jewel Coffee, and Tenderfresh etc.
- Annual revenue performance falls within the $400K–$700K range.
General Manager / Project Manager
GS Equipment Supply / GreatSolutions Pte Ltd
03.2014 - 09.2015
- Established a new subsidiary to drive overall company revenue growth.
- Developed streamlined business processes to enhance future operational efficiency.
- Worked closely with the CEO to shape strategic direction and long-term goals.
- Sourced new products and secured distribution rights to support business expansion.
- Supported setup of a new centralized dishwashing facility by applying expertise in machinery and process flow.
- Collaborated with contractors on design and renovation of the washing area.
- Worked with sales teams to align operations and equipment with customer expectations and requirements.
Sales Engineer (Sales & Marketing)
Hobart International (Singapore) Pte Ltd
08.2013 - 03.2014
- Supported the ASEAN market, reporting directly to the Regional Manager.
- Worked with distributors on pricing strategies, product support, and tender opportunities.
- Delivered training and on-site support to both distributors and end-users, addressing product-related challenges and improving usage efficiency.
- Led preparation for FHA 2014 Singapore trade show.
- Secured $150K in revenue through focused sales efforts.
Assistant Sales Manager
Simplex Private Limited
11.2011 - 07.2013
- Oversaw the Singapore sales team’s operations and performance.
- Ensured efficient inventory management and proactively resolved sales issues, escalating major concerns to Group Sales Manager.
- Developed a dealership system in early 2013 to drive market share growth, collaborating with key dealers like Sia Huat, Lau Choy Seng.
- Delivered consistent annual group sales results at 100–110% of target.
- Managed sales and service support for McDonald’s Singapore, including monthly meetings to address critical issues and align on future plans.
- Built a strong sales pipeline to drive business growth and revenue.
- Increased McDonald’s equipment sales profit by 150%, exceeding 2012 sales projections.
Project Manager (MacDonald’s new launch products)
Simplex Private Limited
11.2011 - 04.2012
- Managed multiple related projects aligned with organizational goals, ensuring coordinated execution.
- Built strong rapport and maintained effective communication with internal and external stakeholders.
- Conducted site inspections pre- and post-project to ensure timely and quality completion.
- Led weekly project meetings to align teams and ensure customer satisfaction.
Sales Consultant
Simplex Private Limited
08.2008 - 10.2011
- Achieved 120% of annual sales targets, generating up to $500K in revenue from key accounts such as Dunkin’ Donuts, Hilton Hotel, Singapore Cricket Club, Delifrance, and Koufu.
- Secured Koufu’s rollout of 20+ Manitowoc ice machines across outlets.
- Experienced in managing shipping and customs documentation for export clients, with expertise in budgeting and strategic pricing to close deals.
- Effectively identified client needs and delivered efficient solutions, fostering lasting client relationships.
- Independently resolved complex on-site issues promptly, ensuring high customer satisfaction.
Operation Executive
Adam Khoo Learning Technologies Group
07.2007 - 07.2008
- Managed training workshops, including budgeting, staffing, materials, and vendor coordination.
- Liaised with clients on billing, logistics, and feedback to enhance workshop quality.
- Conducted regular reviews with clients and trainers to implement improvements.
- Oversaw divisional budgets and recommended professional development programs.
- Developed marketing strategies and delivered program presentations in the absence of Sales Consultants.
Education
Diploma - Multimedia Computing
Ngee Ann Polytechnic
01.2004
Skills
- Project monitoring / control
- Business analysis
- Risk management
- Scope definition
- Leadership skills
- Works well independently and in teams
Timeline
Freelance Project Consultant
Consultancy Services
01.2024 - Current
Housing Officer
Ministry of Manpower (MOM) – ACE (Assurance, Care, Engagement)
01.2021 - 01.2024
Freelance Project Consultant
Consultancy Services
07.2019 - 12.2020
Director
Grandsteel Kitchen Equipment (Singapore) Pte Ltd
10.2015 - 06.2019
General Manager / Project Manager
GS Equipment Supply / GreatSolutions Pte Ltd
03.2014 - 09.2015
Sales Engineer (Sales & Marketing)
Hobart International (Singapore) Pte Ltd
08.2013 - 03.2014
Assistant Sales Manager
Simplex Private Limited
11.2011 - 07.2013
Project Manager (MacDonald’s new launch products)
Simplex Private Limited
11.2011 - 04.2012
Sales Consultant
Simplex Private Limited
08.2008 - 10.2011
Operation Executive
Adam Khoo Learning Technologies Group
07.2007 - 07.2008
Diploma - Multimedia Computing
Ngee Ann Polytechnic
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