Chee Chong Lai
Singapore
Overview
21
21
years of professional experience
Work History
Operation Executive
Singapore Canoe Federation
06.2023 - Current
- Application and renewal of vessel permits with Public Utilities Board (PUB)
- Ensuring office operation is in order and collaborating closely with vendors to resolve issues
- Troubling shooting and configuration of IT equipment
- Collaborating closely with Technical Officers during competition to ensure athletes comply with the rules and regulations
Operation Manager
SG Charcoal
11.2022 - 04.2023
- Fulfilling customer’s order and on time delivery
- Establish new source for charcoal from other countries, to achieve cost saving for company
- Expand existing customer base by networking and bringing in more sales
Senior Associate
NTUC Health Co-operative Ltd
06.2021 - 04.2022
- Handling of complaint, feedback from residents and Next-of Kin
- Collaborating with the various team members from various department to resolve complaints and feedback gather
- Conduct resident’s satisfaction survey for data analysis and to improve on the service lapse
Senior Executive
National Environment Agency
12.2020 - 06.2021
- Tabulation of Covid-19 stockpile for various NEA departments operations fronting the Covid-19
- Coordination of logistical requirements with other NEA departments and branches within the department for weekly updates on operations requirement needed for deployment
Constituency Manager
People's Association
03.2012 - 11.2020
- Company Overview: (Kampong Ubi Community Centre; Kembangan-Chai Chee Constituency Office)
- Handling of Committees
- Handling of committee work, organising events
- Assists to formulate, implement, and review plans for the development of Grassroots Organizations (GROs) and the community
- Administer the finance and operations of the section
- Conduct work plans and strategies of the section and recommend improvements or changes that will optimise the use of available resources
- Assist to reviews and formulates plans and strategies to meet the objectives of the section and ensure that they are relevant to current population and family trends
- (Kampong Ubi Community Centre; Kembangan-Chai Chee Constituency Office)
Project Administrator
System Application and Product in Data Processing (SAP) Asia Pte Ltd
08.2009 - 12.2011
- Company Overview: (Ministry of Defence Singapore; Enterprise Training Project)
- Coordinating and ensuring training courses are delivered as scheduled
- Monitoring of training budget and ensuring it stays within the allocated funds
- Ensure training materials are up to date and delivered prior to the start of the course
- Consolidating trainee's courses results, feedback and presenting them to the team members, and MINDEF service managers monthly
- (Ministry of Defence Singapore; Enterprise Training Project)
Project Engineer & Document Controller
Xin Networks Pte Ltd Singapore
06.2008 - 07.2009
- Company Overview: (Marina Bay Sands, MBS Project)
- Coordinating and updating construction project manager and respective project engineer on changes with the layout of the cable routing design
- Updating AutoCAD drafter on the changes to be made on the new drawings
- Assist AutoCAD drafter with simple amendments
- Drafting of daily and weekly progress report for project manager approval
- Documenting of incoming and outgoing files sent by business partners via Aconex Online System
- Constantly reviewing of construction blueprint with project engineers to ensure the cable routing is within the distance of one hundred meters
- (Marina Bay Sands, MBS Project)
Assistant Training Manager
System Application and Product in Data Processing (SAP) Asia Pte Ltd
02.2008 - 05.2008
- Company Overview: (Ministry of Defence Singapore; Budget Planning & Allocation Project)
- Coordinating and planning training activities with training manager
- Ensure training materials such as presentation slides, training manuals, are completed by the consultants and made available in time for training
- Monitoring of training budget and ensuring it stays within the allocated funds
- Consolidating trainee's feedback and results for analysis and presenting them to the respective team leads and training manager monthly
- (Ministry of Defence Singapore; Budget Planning & Allocation Project)
Project Administrative Assistant
System Application and Product in Data Processing (SAP) Asia Pte Ltd
08.2007 - 02.2008
- Company Overview: (Defence Science & Technology Agency; User Acceptance Test Project)
- Maintaining test scripts and results during the User Acceptance Test (UAT) phase
- Coordinating with business process consultants in getting the latest test scripts with Transactions Codes for end user to perform their workflow process
- Sending of invitation to respective services users e.g., from Army or Air Force for testing of test scripts prepared by the consultants
- Documenting any errors raised by end users into System Incident Report (SIR) database and informing the consultants of the errors encountered
- These errors raised by the end users are consolidated and presented to the project managers and consultants daily at the end of the day
- The errors raised are discussed and reviewed by the consultants and project managers based on the level of severity and the time it is required to resolve the issue
- Follow up with the consultants if the issue has been resolved, and if not, the additional time that is required
- Any outstanding and resolved issues are also presents daily to the project managers and consultants
- Sending of invitation to the end user for testing of the business process again to ensure the issue have been resolved and signed off for acknowledgment of acceptance
- (Defence Science & Technology Agency; User Acceptance Test Project)
Project Administrator
Honeywell Pte Ltd Singapore
05.2006 - 04.2007
- Company Overview: (Dung Quất Refinery)
- Responsible for administering document control and improving procedures during the project- planning phase
- Disseminate incoming documents, faxes, and letters to project team members and Technip; Malaysia Kuala Lumpur
- Coordinate with HR Department, for travel, hotel accommodation, travel visas and other related issues for project team Members and customers
- (Dung Quất Refinery)
Squadron Service Counter Clerk
Ministry of Defence Singapore
08.2003 - 11.2005
- Company Overview: (Changi Air Base; 121 Squadron)
- Assisting Commanding Officer & his men in daily operations requirements
- Reorganised entire filling system and procedures for MINDEF documents in 121 SQN
- Implementing new administrative guidelines for document handling
- (Changi Air Base; 121 Squadron)
Education
Diploma - Product Engineering
Temasek Polytechnic
07.2003
GCE 'O' Level -
Ping Yi Secondary School
12.1998
Skills
- Teamwork
- Self-motivation
- Collaboration
- Customer-focused
- Interpersonal skills
- Listening skills
- Communication skills
- Time management
- Multi-tasking
- Initiative
- Drive
- Analytical skills
- Organizational skills
- Problem-solving
- Computer literacy
- Proficient in Microsoft Office
- Project management
- Maintenance management
- Operations management
Competenciesandskills
- Strong ability to produce results within a team environment or independently, utilising a 'take charge' attitude, self-motivation.
- Enjoy collaborating with both internal and external customers to achieve and maintain a win-win relationship as well as completing tasks independently when required.
- Eager to motivate and inspire others to deliver their best.
- Customer-focused with capacity to foster positive rapport; Effectively meeting customer needs as well as providing exceptional customer service.
- Strong interpersonal and good listening skills; ability to communicate well with people of all levels.
- Effective time management and the ability to multi-task.
- Possess initiative and drive together with the ability to work in a challenging environment.
- Analytical and organized with excellent problem-solving abilities.
- Computer literacy; proficient in Microsoft Office, including Word, Excel, and PowerPoint.
- Projecting customer’s commodities usage and fulfilling customer’s orders and requests with on time delivery.
Skillsinterests
- Proficient in Microsoft Office
- Fluent in English, Mandarin, Hainan dialect.
- Reading 'The Economist' magazine.
Additionalinformation
- Ping Yi Secondary School, Class Monitor, 01/01/98, 10/01/98, Assist form teacher with class attendance and well-being of classmates.
- Temasek Polytechnic, Class Representative, 07/01/00, 05/01/02, Assist form teacher with class attendance and well-being of classmates., Assisting lecturers with Innovation workshop for first-year students.
- Ministry of Defence Singapore (Changi Air Base; 121 Squadron), Best Serviceman for the month of April 2005
- Certificate in Agile Coaching, Certificate in Agile Innovation, Certificate in Agile Team Facilitation, Food Safety & Hygiene – Level 1, 2 and 3
Referrals
- Mr Lim Chee Kian, Jack, Operations Manager, Tradeit.com Pte Ltd, 9681 7081, jacklimcheekian@hotmail.com
- Ms Jan Ng, Group Constituency Director, People’s Association, 9366 4399, Jan_Ng@pa.gov.sg
Personal Information
- Citizenship: Singaporean
- Date of Birth: 12/19/80
Timeline
Operation Executive
Singapore Canoe Federation
06.2023 - Current
Operation Manager
SG Charcoal
11.2022 - 04.2023
Senior Associate
NTUC Health Co-operative Ltd
06.2021 - 04.2022
Senior Executive
National Environment Agency
12.2020 - 06.2021
Constituency Manager
People's Association
03.2012 - 11.2020
Project Administrator
System Application and Product in Data Processing (SAP) Asia Pte Ltd
08.2009 - 12.2011
Project Engineer & Document Controller
Xin Networks Pte Ltd Singapore
06.2008 - 07.2009
Assistant Training Manager
System Application and Product in Data Processing (SAP) Asia Pte Ltd
02.2008 - 05.2008
Project Administrative Assistant
System Application and Product in Data Processing (SAP) Asia Pte Ltd
08.2007 - 02.2008
Project Administrator
Honeywell Pte Ltd Singapore
05.2006 - 04.2007
Squadron Service Counter Clerk
Ministry of Defence Singapore
08.2003 - 11.2005
GCE 'O' Level -
Ping Yi Secondary School
Diploma - Product Engineering
Temasek Polytechnic
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