Cheang Jun Li Kelyn
Singapore
Summary
Experienced with managing accounts receivable operations, ensuring timely and accurate invoicing and collections. Utilizes strong organizational skills and attention to detail to maintain precise financial records and resolve discrepancies. Knowledge of financial software and best practices, contributing to efficient and effective cash flow management.
Overview
10
10
years of professional experience
Work History
Accounts Receivable Assistant
Dulwich College (Singapore) Pte Ltd
03.2024 - Current
Accounts Receivable (AR)
- Processed and recorded incoming payments via Cash, Cheque, NETS, and Credit Card, ensuring accurate documentation of tuition and school-related transactions.
- Supported fee collection efforts by following up with parents on outstanding payments while maintaining excellent customer service.
- Served as the primary point of contact for a designated portfolio of students regarding fee-related matters.
- Issued billings and receipts for tuition, ad-hoc charges, applications, and school activities.
- Handled refunds for tuition and school-related fees, ensuring timely processing in compliance with college policies.
- Organized banking of cheques and cash, maintaining secure and efficient deposit procedures.
- Administered the end-to-end FPS process, including procurement, reconciliation, and reporting, in compliance with CPE and Edutrust requirements.
- Collaborated with Quality Assurance, Admissions, and support teams to ensure FPS alignment with regulatory standards.
- Prepared monthly FPS reconciliations, tracking invoices and credit notes accurately.
- Generated daily, weekly, and monthly AR reconciliation reports, including bank reconciliations, school activity revenue summaries, and transactional journal entries.
- Provided weekly AR updates to teachers and relevant support staff.
- Assisted in internal and external audits by preparing documentation and reconciling financial records.
- Implemented improvements to invoicing procedures, enhancing accuracy and operational efficiency.
- Monitored aging reports to identify overdue accounts and initiated timely follow-ups.
- Coordinated with internal departments and clients to resolve discrepancies and ensure timely fee collection.
Tea Barista
Royal T Group Pte Ltd (LiHo Tea)
09.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
Clinic Operations Executive
Whitecoat Holdings Pte Ltd
07.2022 - 07.2023
- Providing assistance to the medical staff during consultations
- Assisting with overall clinic operations, including registration, invoicing and payments, appointments, handling of calls, walk-in appointments, and queries, dispensation of medication, inventory management, maintenance of consultation rooms and updating of patient records
- Booking of referral appointments
- Handling of administrative and ad-hoc duties such as handling of insurance claims, Medisave etc.
- Assisting with measurement and recording of patients’ vital signs such as height, weight, temperature, blood pressure, and heart rate
Service Captain
La Strada Restaurant
03.2022 - 06.2022
- Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
- Led pre-shift meetings to communicate daily specials, menu changes, and important updates to the team.
- Increased repeat business with personalized attention to guest preferences and proactive problemsolving.
- Supervised dining room operations, ensuring exceptional guest experiences and service quality.
- Coordinated communication between kitchen and front-of-house teams to optimize workflow efficiency.
Service Intern
Les Amis Restaurant
11.2021 - 02.2022
- Completed Internship in a 3-Michelin Star & Forbes Recognition restaurant
- Assisted in daily restaurant operations, ensuring smooth service flow and guest satisfaction.
- Adapted quickly to changing priorities in a fast-paced environment, demonstrating flexibility and reliability.
- Learned food safety protocols and adhered to health regulations during food preparation tasks.
Service Intern
La Strada Restaurant
08.2021 - 11.2021
- Completed Internship
- Provided service in a semi-fine dining
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Bakery Sales Assistant
Tiong Bahru Galicier Pastry
11.2018 - 08.2021
- Gained expertise in baking pastries and crafting traditional Peranakan kueh
- Exhibited good interpersonal skills when communicating with clients to recommend them the best sellers
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Service Captain
RedDot BrewHouse
03.2018 - 08.2021
- Performed multi-tasking duties such as cashier, food runner, host and waitress
- Developed and maintained courteous and effective working relationships.
- Worked well in a team setting, providing support and guidance.
Sales & Admin Executive
TLC Led Lightings Pte Ltd
10.2018 - 03.2019
- Aid customers about lighting knowledge
- Performed data entry, creating of invoices
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Service Captain
Nana Thai Restaurant
06.2015 - 03.2018
- Acquired technical proficiency in learning how to use the POS System
- Performed multi-tasking duties such as cashier, food runner, host, and waitress
- Aid the kitchen chefs in preparation of food while gaining knowledge about plating and food presentation
- Exhibited good interpersonal skills when communicating with clients to recommend them the best sellers
Event Promoter
Kele
12.2017 - 02.2018
- Developed strong relationships with clients, understanding their needs and preferences to deliver tailored event experiences.
- Evaluated market trends to inform strategic decisions for upcoming events and initiatives.
- Analyzed attendee feedback to refine future promotional efforts and improve experiences.
Education
Bachelor of Science (Honours) - Accounting and Finance
University of London (SIM Campus)
10-2027
Diploma - Hospitality & Tourism Management
Temasek Polytechnic
05.2022
GCE ‘O’ Level Certificate -
West Spring Secondary School
01.2017
Skills
- Payment tracking
- Invoice processing
- Payment processing
- Microsoft Office (Eg Excel)
- Bank deposits
- Reconciliations
- Accounts receivable
- Financial records and reporting
- General ledger
- Financial reporting
- Month-end closing procedures
- Process improvements
- Aging reports analysis
Timeline
Accounts Receivable Assistant
Dulwich College (Singapore) Pte Ltd
03.2024 - Current
Tea Barista
Royal T Group Pte Ltd (LiHo Tea)
09.2023 - Current
Clinic Operations Executive
Whitecoat Holdings Pte Ltd
07.2022 - 07.2023
Service Captain
La Strada Restaurant
03.2022 - 06.2022
Service Intern
Les Amis Restaurant
11.2021 - 02.2022
Service Intern
La Strada Restaurant
08.2021 - 11.2021
Bakery Sales Assistant
Tiong Bahru Galicier Pastry
11.2018 - 08.2021
Sales & Admin Executive
TLC Led Lightings Pte Ltd
10.2018 - 03.2019
Service Captain
RedDot BrewHouse
03.2018 - 08.2021
Event Promoter
Kele
12.2017 - 02.2018
Service Captain
Nana Thai Restaurant
06.2015 - 03.2018
Bachelor of Science (Honours) - Accounting and Finance
University of London (SIM Campus)
Diploma - Hospitality & Tourism Management
Temasek Polytechnic
GCE ‘O’ Level Certificate -
West Spring Secondary School
LEADERSHIP
Vice-Captain, Girls’ Badminton Team Temasek Polytechnic | 2021 – 2022
Captain, Girls’ Badminton Team West Spring Secondary School | 2014 – 2017
- Led and supported team operations, including planning and executing training sessions in collaboration with coaches and teacher-in-charge.
- Organized team bonding activities and facilitated regular team talks to strengthen morale and unity.
- Monitored team attitude and performance, providing feedback and motivation to drive improvement.
- Represented the team in inter-school competitions and official events, upholding team values and sportsmanship.
- Played a key role in coordinating logistics, managing team communications, and fostering a positive team culture.
References
References available upon request
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