Chaya Mahtaney
Summary
Forward-thinking Business Manager offering diverse experience in customer service, business management and plan execution. Possesses multifaceted experience developing strategic initiatives and capturing emerging business opportunities. Quickly builds relationships with both new clients and business audiences. Transforms underperforming operations into successful enterprises using resourcefulness and agility. Proactive and hardworking individual focused on continuous operational improvement.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Manager, Distributor Markets
Wella International Operations
12.2020 - Current
- Worked closely with Distributors in 5 markets to develop and execute long term business building strategies across Professional and Retail channels.
- Collated and analyzed market insights to source white space opportunities within portfolio rationalization and expansion, entry into new channels and markets.
- Strategized and executed Joint business plans and communicated company vision and objectives to motivate Distributor teams.
- Reduced or eliminated different types of financial discrepancies by improving documentation and reporting accuracy for budget and operational controls.
Business Manager, Distributor Markets
Coty Professional Beauty
01.2019 - 12.2020
- Ensured growth of Coty Professional Beauty brands portfolio via correct implementation of annual Joint Business Plan.
- Worked closely with Distributors to drive optimal execution of in market plans to achieve assigned Sell in, Sell through and Sell out targets.
- Provided Product and Skill Education.
- Developed Sales capability of customer facing team to further build Brand Equity.
Education GTM Manager
Coty Professional Beauty
07.2018 - 12.2018
- Led Education strategy and content development of Global curriculum to local fit for use.
- Ensured cost efficiency by planning and executing Education events with minimum 130% ROI.
- Executed successful launches of product and service initiatives to drive Net Revenue across 7 markets in South East Asia.
Area Education Manager
Coty Professional Beauty
07.2016 - 06.2018
- Built Education calendars with Distributors to increase in market sales and increase frontline capability.
- Increased customer facing team productivity via in field coaching.
- Contributed to successful simultaneous transition of 3 markets from full service Distributor to Hybrid business model.
International Technical Director
Toni & Guy Hairdressing
02.2001 - 06.2016
- Rose from first level Hair Technician to Technical Director within 3 years.
- Established Global trends for fit for use in local markets.
- Compiled and delivered accredited Education in South East Asia as Lead Technical Trainer in Toni & Guy Academy, Singapore.
Education
Bachelor of Commerce - Business Commerce
University of Mumbai
Mumbai, India04.1993
Skills
- Originality and Creativity
- Team Leadership and motivation
- Decision Making
- Customer Relations
- Problem Anticipation and Resolution
- Mathematical Calculation and Reasoning
- Sales Coaching
- Focus and Follow-Through
- Verbal and Written Communication
- Training Management
- Market Data Analysis
Certification
- Business Transformation in the Digital Age - Certificate of Participation from Singapore Management University, April 2020
- Digital Strategy for Managers - Certificate of Participation from Singapore Management University, April 2020
Languages
Hindi
Upper intermediate (B2)
Timeline
Business Manager, Distributor Markets
Wella International Operations
12.2020 - Current
Business Manager, Distributor Markets
Coty Professional Beauty
01.2019 - 12.2020
Education GTM Manager
Coty Professional Beauty
07.2018 - 12.2018
Area Education Manager
Coty Professional Beauty
07.2016 - 06.2018
International Technical Director
Toni & Guy Hairdressing
02.2001 - 06.2016
Bachelor of Commerce - Business Commerce
University of Mumbai
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