Cha Wee Yee
Summary
Dynamic bakery supervisor with a proven track record at Divine Artisan, excelling in training and mentoring staff while enhancing customer satisfaction. Skilled in pastry , danish ,croissant ,Nyoya Kueh , dessert, bread, gelato,project planning and time management, I developed innovative recipes that boosted sales and streamlined operations, ensuring high-quality baked goods and a safe work environment.
Overview
17
17
years of professional experience
Work History
Supervisor
Divine Artisan
08.2015 - 02.2025
- Making dessert table , bread , pastry, danish , croissant, gelato , Nyoya Kueh , macaroons, cookies
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Trained and supervised new employees on bakery operations and procedures.
- Developed creative seasonal recipes, attracting new customers and increasing bakery sales.
- Trained new staff in bakery operations, improving overall team efficiency and product consistency.
- Contributed to menu planning meetings with innovative ideas, keeping bakery's offerings fresh and competitive.
- Streamlined baking processes, reducing preparation time without compromising quality of baked goods.
- Monitored temperatures of ovens, proof boxes and other equipment.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Prepared dough for variety of pastries, cakes and breads.
Assistant Baker
Moon River
07.2013 - 07.2015
- Making dough, sweet bun , loaf bread , tart , baguette and moon cake
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Maintained accurate inventory of baking supplies and ingredients.
- Maintained cleanliness and organization in baking area, meeting health and safety standards.
- Prepared dough for variety of pastries, cakes and breads.
Pastry Chef
Mike’s Oven
06.2008 - 06.2013
- Making danish , croissant , puff pastry , Japanese biscuits and moon cake
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Education
STABK Secondary School
Malaysia 2003
Skills
- Training and mentoring
- Staff management
- Schedule development
- Project planning
- Teamwork and collaboration
- Problem-solving
- Time management
- Baking
Languages
English
Elementary (A2)
Malay
Elementary (A2)
Chinese (Mandarin)
Upper intermediate (B2)
Timeline
Supervisor
Divine Artisan
08.2015 - 02.2025
Assistant Baker
Moon River
07.2013 - 07.2015
Pastry Chef
Mike’s Oven
06.2008 - 06.2013
STABK Secondary School