CHAU MY KIM

• Managing the existing customers and developing new customers in SEA counties regional for raw materials and Chemicals in Fiberglass/composites industry, Coating/paint industry & Insulation materials for Building Construction
• Bussiness trip to SEA countries to establish the relationship with customers
• Pushing sales activities in representative offices ( Vietnam , Pakistan , Srilanka )
• Liaise with Japan HQ and other regional offices ( China , Dubai , Taiwan, USA, India ...)
• Directly liaise with Suppliers ( Singapore , Australia , Japan , Indonesia… )
• Making quotations and send to customers
• Follow up on customers inquiry
• Managing Singapore warehouse sales activities
• Making the weekly report -sales activities, report to Director and Japan HQ .

• Managing and developing more customers & buyers (main markets: Asia, Middle East.)

• Re-establish and send the updated price of products to old clients

• Find out and make customer list of biscuits, bakery, chocolate, cookies, ice cream …beverage Manufacturer / Food ingredients importer / trader in the target market countries.

• Find out the person in charge of import/ purchasing, Contact to customers (calls, emails, Skype, WhatsApp, Wechat )

• Sending product information and company introduction.

• Work with supplier in USA & EU to request for price offer/ requirement documents / product information

• Making our quotation by adding profit and send to customers

• Require sample from a supplier and send to customers

• Follow up the testing result of sample

• Sourcing new Supplier / Manufacturer, ask for quotation (FCA, EXW, CFR, CIF …) to find out competitive price and better suppliers.

• Checking the shipping freight, Ocean freight for preparing quotation and send to customer

• Meeting with director for discussing sales activities

• A Korean company – New set-up Manufacturer of Raw material (Construction chemicals) for Concrete Admixture.
• Finding & developing the Overseas customers - construction chemical importers / Distributors / Agent (, , Alibaba, International Trading website, Linked inn ….)
• Marketing & promotion of product brand on international Trading websites…
• Contacting to customers (calls, emails, messages) or make a business trip to visit customers and establish rea lationship with customers
• Checking the shipping freight / Ocean freight to prepare the quotation (CFR, CIF, FOB...incoterms)
• Sending quotations to customers, preparing the sample and send to customers to get approval on product quality / following sample testing status
• Consulting, Technical support if the sample testing result is not meet customer requirements
• Communicating, discussing, negotiating & dealing with customers about quotation and payment incoterms after the sample was approved
• Making the sales contract, and preparing the export documents (Contract, invoice, packing list, CO, COA, Insurance Cert, SGS cert …) for applying to the bank (L/C Payment term) or TT /DP payment terms
• Co-ordinating and following cargo shipping status, keep informing customers about shipments ETD/ ETA
• Resolving problem complaints of shipments / Products quality after exported shipments
• Working together with the manufacturing dept & R&D & QC Dept to improve the product quality
• Making the weekly report, making the sale target of markets responsible

• Managing and develop oversea markets (main markets: Southeast Asia, Middle East, China, India ….) and the local market (Vietnam)

• Managing sales team with 4 staffs (2 overseas and 2 domestic sales staff)

• Training new sales staff

• Meeting with General director for target sales

• Business trip to overseas and domestic market to meet customers

• Taking care of customers when they come to visit the factory

• Making the end-year report and business plan for next year

Achievements:- Successfully promotion brand and exported successfully products to Malaysia, India and expanded more export markets to USA, Africa, Myanmar

• Being 1 of 3 excellent employees in the company.

• Receiving orders from HQ’s Sales team in Korea, controlling, and managing the orders of regular Japanese buyer
• According to the design of buyer requirements for orders of new products, inform production/ sample room to make the samples and send to buyer to get approval
• After the sample approved and the buyer confirmed the order, issue order to departments to start the main production
• Checking the in-house materials (fabric, accessories, labels, tags, size ….) to make sure it is correct with sample was approved by the buyer
• Checking the finished products and reject if it is not meet the quality, controlling the quality …
• Working together with other departments: materials, R&D, QC, QA,and production, to control quality and shipment
• Making the shipping schedule and send to buyer
• Receiving the complains from buyer in Japan, translate to Vietnamese and inform to production to improve the quality.