CHAU BENG SOH
Summary
Seasoned Operations Manager and talented leader 13 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
14
14
years of professional experience
Work History
Operations Manager
ST Engineering Pte Ltd
05.2010 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Developed and maintained relationships with external vendors and suppliers.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Education
Bachelor of Information Technology -
University Of Newcastle
01.2012
Advance Diploma in Infocomm Technology -
PSB Academy
01.2010
Diploma in Infocomm Technology -
PSB Academy
01.2008
Industrial Technician Certificate in Mechatronics Engineering -
Institute Of Technical Education
01.2000
‘O’ Levels – 5 credits -
Ping Yi Secondary School
01.1997
Skills
- Contract Management
- Organizational Management
- Labor Relations
- Inventory Management
- Customer Retention
- Maintenance Planning
- Document Control
- Incidents Management
- Performance Reporting
- Customer Service
- Problem-Solving
- Strategic Planning
Timeline
Operations Manager
ST Engineering Pte Ltd
05.2010 - Current
Bachelor of Information Technology -
University Of Newcastle
Advance Diploma in Infocomm Technology -
PSB Academy
Diploma in Infocomm Technology -
PSB Academy
Industrial Technician Certificate in Mechatronics Engineering -
Institute Of Technical Education
‘O’ Levels – 5 credits -
Ping Yi Secondary School
Similar Profiles
Dinesh KumarDinesh Kumar
PROJECT ENGINEER at Main Hardware International Pte LtdPROJECT ENGINEER at Main Hardware International Pte Ltd
Ong Chin HoeOng Chin Hoe
Project Manager at Success Forever Construction & Maintenance Pte LtdProject Manager at Success Forever Construction & Maintenance Pte Ltd
Umapathy GanapathyUmapathy Ganapathy
Head of Resorts and Amenities at ST Engineering E-Services Pte LtdHead of Resorts and Amenities at ST Engineering E-Services Pte Ltd