Instruments
Motivated and adaptable Business Management student specializing in E-Commerce Retail Management and Events Management at Nanyang Polytechnic. Experienced in hands-on operations, team leadership within F&B and retail sectors. Skilled in logistics, customer service, communication, and risk assessment. Keen interest in business development and operations, particularly within the retail and F&B industry. Service-centric Restaurant Supervisor with 4 years of experience overseeing operations of diverse food services establishments. Skilled in providing team members with leadership, support, guidance, and motivation to succeed. Effective in promoting commitment to patron satisfaction, retention, and referrals while ensuring compliance with policies, procedures, regulations, and quality standards. Practiced food services professional and leader with 2 years of experience overseeing the performance of hosting, waiting, and kitchen teams of up to 15 members. Experienced in development of procedural manuals and training guides. Experienced supervisory bringing demonstrated success in developing and motivating strong restaurant teams to assist 40-50 customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Offering strong organizational and communication skills with the ability to quickly adapt and learn in a fast-paced restaurant environment. Brings a fundamental understanding of customer service principles and effective team collaboration. Ready to use and develop leadership and problem-solving abilities in a Business Development Manager or Business Operation Manager role.
Developed promotional content and cooking tutorial videos to enhance company branding and online presence.
Coordinated with clients and supervisors to ensure effective communication, team alignment, and smooth project execution.
Provided dedicated care and support for individuals with disabilities and mental health conditions, including those with Down syndrome. Responsibilities included assisting with daily activities, meal preparation, and ensuring their overall well-being. Actively engaged them in therapeutic and recreational programs to promote social interaction, emotional development, and a sense of inclusion. Maintained a safe, respectful, and supportive environment tailored to their unique needs.
Project Management
Instruments
Proficient in multiple musical instruments including drums, keyboard, acoustic guitar, bass, and electric guitar, all of which I personally own. Currently serve as an electric guitarist in a church worship team, contributing to live performances and team coordination.