Charuni Kumaran Pillay
Summary
As a student , I have honed my communication skills through years of experience in verbal and written communication with customers and team members. I have extensive experience in creating and providing customer service with an understanding empathy and active listening to support the customer needs
Overview
3
3
years of professional experience
Work History
Assistant Teacher
MindChamps
2024.10 - 2025.01
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Receptionist
Samsung Service Center
2023.10 - 2024.06
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Retail Cashier
Timezone
2022.04 - 2022.06
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
Retail Cashier
Osakakuma
2021.10 - 2021.12
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Assisted customers by answering questions and fulfilling requests.
- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
Education
Diploma - Electronic Engineering
The Institute of Technical Education(ITE)
Yio Chu Kang2026-02
High School Diploma -
Woodlands Ring Secondary School
Woodlands2021-12
Skills
- Customer Service
- Honest and Dependable
- Adaptability management
Timeline
Assistant Teacher
MindChamps
2024.10 - 2025.01
Receptionist
Samsung Service Center
2023.10 - 2024.06
Retail Cashier
Timezone
2022.04 - 2022.06
Retail Cashier
Osakakuma
2021.10 - 2021.12
Diploma - Electronic Engineering
The Institute of Technical Education(ITE)
High School Diploma -
Woodlands Ring Secondary School