Summary
Overview
Work History
Education
Skills
Timeline
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Charuni Kumaran Pillay

Summary

As a student , I have honed my communication skills through years of experience in verbal and written communication with customers and team members. I have extensive experience in creating and providing customer service with an understanding empathy and active listening to support the customer needs

Overview

3
3
years of professional experience

Work History

Assistant Teacher

MindChamps
10.2024 - 01.2025
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.

Receptionist

Samsung Service Center
10.2023 - 06.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Retail Cashier

Timezone
04.2022 - 06.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .

Retail Cashier

Osakakuma
10.2021 - 12.2021
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Assisted customers by answering questions and fulfilling requests.
  • Handled high-volume sales periods with composure, maintaining efficiency during peak hours.

Education

Diploma - Electronic Engineering

The Institute of Technical Education(ITE)
Yio Chu Kang
02-2026

High School Diploma -

Woodlands Ring Secondary School
Woodlands
12-2021

Skills

  • Customer Service
  • Honest and Dependable
  • Adaptability management

Timeline

Assistant Teacher

MindChamps
10.2024 - 01.2025

Receptionist

Samsung Service Center
10.2023 - 06.2024

Retail Cashier

Timezone
04.2022 - 06.2022

Retail Cashier

Osakakuma
10.2021 - 12.2021

Diploma - Electronic Engineering

The Institute of Technical Education(ITE)

High School Diploma -

Woodlands Ring Secondary School

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Charuni Kumaran Pillay