Summary
Overview
Work History
Education
Skills
Timeline
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CHARULATA RAMRAKHYANI

CHARULATA RAMRAKHYANI

Summary

Instrumental Product Owner and Business transformations specialist, bringing 15 years of experience achieving ambitious goals in challenging business environment, contributing to organizational success. Driven investment banking professional successful gathering, modeling and utilizing key data for diverse projects. Technologically savvy and keen to learn new programs quickly. Top-notch administrator, leader and project manager. A strong track record in policy management, evaluating risk controls ensuring compliance with laws and regulations. Experience in risk management and risk mitigation strategies for overall corporate governance, helping financial institutions accomplish its business objectives. Efficient in cross functional collaboration and innovative problem solving in high stakes setting. Performance driven and forward-thinking approach mindset with strong partnerships for Audit management and decisive leadership style. Ready for challenges and focused on meeting future demands.


Key Achievements

  • Reduced internal technology and operational costs by $1.5 million globally through implementation of strategic data usage for product data quality remediation and straight through real time financials dashboards.
  • Incorporated time savings (45 hours per 10 FTEs) and cost savings (reduced 5% FTE ) by defining product strategy with global landscape aligning design, user experience, audit and controls activities with business.
  • Helped business and senior management navigate through major legal entity mergers, business operations and technology projects for effective fund management.
  • Strategically managed investment strategies for funds with more than $5 million in assets. Researches emerging market trends, stays current on regulatory changes and evaluates economic indicators. Analyzes and mitigates potential impacts to keep funds performance at optimal levels.
  • Building requirements review and auditing toolkit for internal audit teams to assess business case completion, traceability and adoption rates across regions with knowledge of CRS reporting standards and MIFID regulations.
  • Successful at creating and managing strategic policies, overseeing trades and checking security processes. Articulate and persuasive communicator, presenter and negotiator with courteous and relationship-focused mentality. Dedicated to applying excellent decision-making skills and sound judgment toward making positive impact on business operations.
  • Strong business case definitions, scope development and inventory coordination abilities.

Overview

17
17
years of professional experience

Work History

Vice President –Product Owner cum Project lead

Citibank
12.2017 - 08.2023
  • Managing business strategic transformations, investment strategy, product roadmaps for Citi Global Wealth's private banking investment management functions.
  • Responsible for regional, global and group program communications across multiple channels for digital fund management journey enhancements , mitigating policy related risks and implementing controls in line with organization’s global risk framework.
  • Managed scope, financial estimations, business case deliverables for effective traceability of alternative investments journey banking enhancements.
  • Driven global steering committees keeping senior C suite and leadership engaged with progress updates to articulate business needs, policy compliance and regulatory commitments.
  • Articulation of functional gaps with regards to product approvals, trades life cycle processing, reporting and portfolio management of cross selling journeys.
  • Managing hiring and onboarding of new resources to team, training existing teammates
  • Chair of global voice of employee and client committee of 50+ members to streamline investment strategy management functions with respective business units, minimizing product adoption costs by 40%.

Group Operations Risk Lead

Standard Chartered Bank
05.2016 - 12.2017
  • Primary responsibility was to keep operational risk framework (ORF) up to date and to comply with key compliance and audit reporting changes in financial crime compliance portfolio.
  • Responsible for accuracy of HORP – high operating risk project assessments supporting periodic audit reviews and actioning audit related gaps.
  • Driver of FCC operational controls assessments for transformational change enhancements.
  • Proposed, reviewed, and implemented risk and audit policy changes to ensure compliance with AML, KYC, ABC and FATCA, CRS, MIFID legal obligations. Increased policies compliance by 60% across APAC and EMEA.
  • Liaison with Group operational risk leadership team for Global Risk & Controls audit roadmap prioritizations and impacts.
  • As third line of defense, managed regulators' pain point resolutions timely in partnership with compliance and FCC business.
  • Developed and implemented policies and procedures, establishing useful and accurate processing of applications.

Business Change Manager

Australia and New Zealand Bank
10.2014 - 04.2016
  • Established comprehensive risk and change management framework for global markets, manage global strategic KYC/AML fund onboarding initiatives. Oversight of business change management efforts to support design and analysis of critical initiatives driving technology, process and culture changes.
  • Defined funds onboarding requirements in close collaboration with front office portfolio business and risk controls partners.
  • Responsible for driving steering committees for COO and CAO office to manage senior leadership communications and bank wide program related progress updates.
  • Managed internal and external client-facing relationships with respect to fund accounting and transaction processing.
  • Created methods to integrate functions, optimize processes and prepare policies review through proactive periodic assessments.
  • Led teams of analysts to evaluate, plan and execute projects with ROI of totaling $1.5 million. Built support for change throughout business unit through direct outreach strategies.
  • Evaluated current processes to develop improvement plans.
  • Analyzed budgets, forecasts and current trends to support overall financial operations.
  • Created financial dashboards to provide insights into key performance indicators.
  • Created and managed financial models to evaluate corporate investments and acquisitions.

Senior Analyst - Risk

Standard Chartered Bank
05.2014 - 09.2014
  • Generated comprehensive reports on portfolio performance and risk assessment. Developed short-term goals and long-term strategic plans to improve risk control and mitigation. Responsible for eliciting transformation and change use cases to propose portfolio advisory and investment management planning needs for business reviews.
  • Conducting detailed interviews with business, risk and controls SMEs, to understand channels and segments landscape.
  • Providing audit and change milestones and status updates in required forums with business, program management, risk and compliance governance departments.
  • Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
  • Produced accurate and timely collections reports, facilitating measurement, decision-making and engagement with customers.
  • Produced and filed reports to inform senior management of current activities and progress with investigations.
  • Devised new systems and specific processes to handle ongoing monitoring needs for potential risks.

Senior Project Lead

New Access SA
10.2013 - 01.2014
  • Defined functional audits criteria with business lines, risk governance and technology teams.
  • RFPs responses reviews for quality and risk assurance.
  • Developed and coordinated audit of changes related to commercial product offerings.
    Automation of audit reporting rules to review financial data mapping and risk parameters to offer cost effective audit operations.
  • Updated customers and senior leaders on progress and roadblocks.
  • Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
  • Planned, executed and promoted total of 3 projects by 2014.
  • Saved $500k licensing costs by strategically bidding and negotiating on client engagement projects.

Senior Product Lead

Barclays Capital
06.2013 - 09.2013
  • Ensured audit principles are executed and applied whilst building enterprise controls framework and risk management strategy.
  • Led governance level audits to evaluate risk controls impacts based on regional policies and procedures.
  • Assisted compliance teams on regulatory changes interpretations and submitted audit findings.
  • Increased Identity Access Management audit clearances by 15% month on month basis, by closing 90% of data quality breaks.

Senior Business Analyst

Citibank
07.2011 - 04.2013
  • Managed investments advisory and trading change delivering client tailored portfolio advisory, trading STP, performance monitoring solutions for financial assets distributed via Citigroup and Citibank NA legal entities.
  • Audit of existing business models to identify and evaluate product trading and processing gaps. Reduced trade processing gaps by 40% with pilot proof of concept.
  • Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
  • Analyzed performance metrics to identify opportunities to increase sales.
  • Reduced corporate expenses by streamlining incentive and demand processes across regions.

Senior Product Analyst

AG|Delta
08.2009 - 06.2011
  • Investment banking treasury trade execution policy provides e-commerce framework for wealth management's international private bank customers. Managed business requirements, test management review, defects and change management practices audits.
  • Managed business development, presales and risk assurance for EDP, e-dealing e-commerce platform for treasury trading and wealth management business. Improved trading experience and increased order placements up to 80 per day.
  • Reviewed client deliverables governing and driving client needs, prioritizations and conducting periodic internal audits in line with organization's policies.
  • Provided risk mitigation updates to project manager and governance teams.

Research Assistant

Banares Hindu University
08.2006 - 12.2009
  • Integrated Business Intelligence reporting analytics with client portfolio summary e-statements reducing paper costs ($200k).
  • Change Management/New Product Approvals – managed review of requirements definition, conducted audit and user surveys for implementing best in class product offerings.
  • Reviewed documents and data to identify trends and patterns.
  • Maintained up-to-date records of research activities and results for future reference.
  • Performed statistical, qualitative, and quantitative analysis.

Education

Masters in International Law - International Business Management

Birmingham University
United Kingdom
2022

Bachelor of Engineering - Computer Sciences

Pune University
India
2006

Skills

  • Regulations and compliance
  • Investment Strategy
  • Equity Markets
  • Portfolio Management Alternative Investments
  • Risk and Controls assurance
  • Oral and written communications
  • Account reconciliation processes
  • AML/KYC
  • International law
  • Corporate Policies and Procedures
  • Negotiation
  • Digital banking financial products and services
  • High Net Worth Individuals Marketing
  • Leading projects

Timeline

Vice President –Product Owner cum Project lead

Citibank
12.2017 - 08.2023

Group Operations Risk Lead

Standard Chartered Bank
05.2016 - 12.2017

Business Change Manager

Australia and New Zealand Bank
10.2014 - 04.2016

Senior Analyst - Risk

Standard Chartered Bank
05.2014 - 09.2014

Senior Project Lead

New Access SA
10.2013 - 01.2014

Senior Product Lead

Barclays Capital
06.2013 - 09.2013

Senior Business Analyst

Citibank
07.2011 - 04.2013

Senior Product Analyst

AG|Delta
08.2009 - 06.2011

Research Assistant

Banares Hindu University
08.2006 - 12.2009

Masters in International Law - International Business Management

Birmingham University

Bachelor of Engineering - Computer Sciences

Pune University
CHARULATA RAMRAKHYANI