Charlotte Loh
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Recruiter
Adecco Personnel Pte Ltd
11.2023 - Current
- Use of Applicant Tracking System to review applicants’ suitability
- Conducting effective candidates screening and interviews
- Handle enquiries from applicants with regard to job scope and Employment Act information
- Logistics support such as interview arrangement, booking of interview rooms and setting up the venue
- Update of candidates’ information as required in various platforms and assist in onboarding
Admin
Hitachi Elevator Asia Pte Ltd
05.2022 - 10.2022
- Data entry
- Administrative duties
- Checking and updated of office stationery
- Calculating employee work hours
Admin
Sunshine Hampers & Florist Pte Ltd
10.2021 - 02.2022
- Debit and credit billing accounting
- Handling incoming invoices and delivery orders
- Billing/issuing/posting monthly invoices
- Handling customer enquiries via incoming phone calls and liaising with follow up actions
- Attend walk in customers during festival period
- Calculating employees bonus, allowances and work hours
- Simple administrative duties (data entry, filling and sorting etc.)
HR Admin Assistant
NTUC Fairprice Co-operative Ltd
10.2020 - 01.2021
- Data Entry
- Organize pfiles
- Filing of documents
- Prepare files for digitalization
Customer Service Assistant
Singapore Press Holdings Ltd
07.2020 - 10.2020
- Handling incoming phone enquiries and complaint from subscribers/public
- General administrative duties / ad-hoc projects
- Handling high volume of calls and be able to communicate with all levels
Cafe Assistant
The Workbench Bistro
03.2020 - 08.2020
- Take customer orders and serve food & drinks
- Prepare drinks and dessert
- Clearing of tables
- Cashiering duties
Beauty Advisor
Clarins
03.2019 - 05.2019
- Promote beauty products
- Maintain cleanliness in the store
- Provide professional and personalized advice to individual customer
- Perform products demonstrating on product usage
Service Crew
Lantern @The Fullerton Bay Hotel
05.2018 - 01.2019
- Serving of foods and beverages
- Clearing of tables
- Greeting customers/Interact with customers
Retail Assistant
Klosh
11.2016 - 01.2018
- Perform cashiering duties
- Replenish of stock
- Stock taking
- Attend to customer enquiries
- Maintain cleanliness
Education
Bachelor - Human Resource Management and Marketing
Murdoch University
Wilkie Road 09.2024
Diploma - Human Resource Management
Kaplan Academy
Wilkie Road 03.2020
O’ Level -
Woodgrove Secondary
Woodlands 12.2017
PSLE -
Qihua Primary
Woodlands 12.2012
Skills
- Communication
- Customer Service
- Time management
- Problem- solving
- Active listening
- MS office
- Google Drive
- Social Media
Certification
Project and Financial Management - Kaplan, 2023
Building Winning Relationship - Kaplan, 2023
Advanced Problem Solving -Kaplan, 2023
Google Ads Search Certification- 2023
Google Analytics Individual Qualification- 2023
Timeline
Recruiter
Adecco Personnel Pte Ltd
11.2023 - Current
Admin
Hitachi Elevator Asia Pte Ltd
05.2022 - 10.2022
Admin
Sunshine Hampers & Florist Pte Ltd
10.2021 - 02.2022
HR Admin Assistant
NTUC Fairprice Co-operative Ltd
10.2020 - 01.2021
Customer Service Assistant
Singapore Press Holdings Ltd
07.2020 - 10.2020
Cafe Assistant
The Workbench Bistro
03.2020 - 08.2020
Beauty Advisor
Clarins
03.2019 - 05.2019
Service Crew
Lantern @The Fullerton Bay Hotel
05.2018 - 01.2019
Retail Assistant
Klosh
11.2016 - 01.2018
Bachelor - Human Resource Management and Marketing
Murdoch University
Diploma - Human Resource Management
Kaplan Academy
O’ Level -
Woodgrove Secondary
PSLE -
Qihua Primary
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