Charlin E. Samson
Tarlac City
Summary
Seeking a role in the field of Environmental Science and allied fields, utilizing my skills to contribute and continue personal and professional growth. With a background as a customer service representative, possessing the necessary qualities to function effectively as a comprehensive employee. Confident in academic knowledge and field expertise, ready to apply them in real-world scenarios.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
DH AND ISAACS INC.
01.2020 - Current
- Managed customer service needs to meet satisfaction standards.
- Interacted with a diverse customer base daily, honing communication skills.
- Provided foundational strategies for various situations.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Admin Aide II
Provincial Government of Tarlac (DILG-based)
01.2021 - 01.2022
- Assisted in daily tasks to support workflow efficiency.
- Improved team coordination by organizing communication between departments.
- Facilitated smooth operations, helping prepare documents and schedules.
- Supported team with administrative duties, enhancing productivity.
- Streamlined office procedures by maintaining organized records.
- Contributed to meeting deadlines, providing timely assistance on projects.
- Improved office efficiency with task management and prioritization.
Project Development Officer II
Provincial Environment and Natural Resources Office
02.2022 - 01.2023
- Collaborated with team members on problem-solving strategies, resulting in innovative solutions that addressed complex challenges.
- Led diverse teams through all phases of project development, from conceptualization to completion.
- Conducted thorough post-project evaluations, identifying areas for improvement and implementing actionable recommendations for future endeavors.
- Organized regular progress meetings to keep stakeholders informed and engaged throughout the project lifecycle.
- Secured necessary permits and approvals from regulatory authorities in a timely manner, avoiding costly delays in project execution.
- Negotiated contracts with vendors and suppliers to secure favorable terms for project execution.
- Developed comprehensive project plans with detailed timelines, milestones, and deliverables to ensure alignment with stakeholder expectations.
- Mentored junior team members on effective project management techniques, helping them develop their skills while contributing positively to overall team performance.
- Established strong relationships with clients and stakeholders, fostering trust and open communication.
Lecturer, Biology
Tarlac State University
01.2023 - Current
- Enhanced student comprehension by incorporating real-world examples and case studies into lectures.
- Contributed to the improvement of overall student satisfaction scores by consistently delivering engaging lectures grounded in up-to-date scientific knowledge.
- Led laboratory sessions that reinforced lecture concepts while fostering hands-on skills in biological techniques.
- Served as an academic advisor to biology majors, assisting with course selection and graduation requirements.
- Established a positive classroom environment that encouraged active participation and open dialogue among students.
- Participated in program accreditation activities to ensure compliance with academic standards and maintain institutional reputation for excellence in biology education.
- Provided support during exam preparation and review sessions, addressing student questions and clarifying complex concepts.
- Collaborated with department colleagues to develop new course materials and revise existing curricula for improved learning outcomes.
- Coordinated field trips or study abroad experiences that provided immersive educational opportunities related to biology topics covered in class.
- Utilized multimedia resources such as videos, simulations, and online tools to enrich the learning experience for students.
- Mentored undergraduate and graduate students, providing guidance on research projects and career development.
- Actively participated in departmental meetings to discuss curriculum updates, share best practices, and address challenges faced by lecturers.
- Developed materials for laboratory activities, homework assignments, and handouts to facilitate learning.
- Evaluated students' academic and social growth, kept appropriate records, and prepared progress reports to gauge performance.
Education
Master Of Environmental Management -
Central Luzon State University
Nueva Ecija, PhilippinesBachelor of Science - Environmental Science, Environmental Biology
CENTRAL LUZON STATE UNIVERSITY
06.2019
Skills
- Wildlife Handling
- Written Communication
- Wildlife Knowledge
- Skilled in Delivering Presentations
- Strong communication skills
- Expertise in biology
- Adaptability to change
- Collaborative research
- Creativity in teaching
- Mentoring students
- Laboratory skills
- Environmental awareness
- Online teaching experience
- Academic advising
- Fieldwork expertise
- Classroom management
Extra-Curricular Activities
Course Representative, College of Arts and Sciences Central Council (CASCC), 2nd Semester, 2016-2017, Hand out information between course-level sector and central council., Organize events such as Mushroom Fairy 2017, SinAg Festival 2017, and CASCC 2018-2017 Elections., Develop critical thinking and problem-solving skills. Council Treasurer, Environmental Science Student Council (ESSC), 2017-2018, Handle and manage the fund of the department., Conduct budget planning with auditors., Organize events and develop emceeing skills. Researcher, Thesis Study, 07/01/18, Conduct a tourist and household survey., Facilitate a focus group discussion with the LGU of Alaminos City, Pangasinan., Overcome challenges such as bad weather.
Personal Information
- Date of Birth: 12/07/97
- Nationality: Filipino
- Marital Status: Single
Skills
50%, 75%, 100%, 100%, 100%, 75%, Filipino, English
Timeline
Lecturer, Biology
Tarlac State University
01.2023 - Current
Project Development Officer II
Provincial Environment and Natural Resources Office
02.2022 - 01.2023
Admin Aide II
Provincial Government of Tarlac (DILG-based)
01.2021 - 01.2022
Customer Service Representative
DH AND ISAACS INC.
01.2020 - Current
Bachelor of Science - Environmental Science, Environmental Biology
CENTRAL LUZON STATE UNIVERSITY
Master Of Environmental Management -
Central Luzon State University
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