Hi, I’m
Charan Raj
Bangalore,Karnataka
Summary
Energetic, Determined, Disciplined and Fit Business Development Manager in body and mind, skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Through in monitoring trends, complex problem solving with exceptional communication abilities. Accomplished in exceeding targets with results-driven approach.
Overview
20
years of professional experience
Work History
Dell Technologies
Business Development Manager
11.2018 - 02.2024
Job overview
- Business development through direct or channel sales for an assigned portfolio of accounts involving R&D, Acquisition, Health and Education accounts through regular product and sales presentations and other sales activities.
- Successfully acquired new brand logos and managed to win deals with biggest multi national brands
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Consistent collaboration and product demos to gain customer mindshare.
Dell Technologies
Inside Sales Account Manager
03.2016 - 11.2018
Job overview
- Managed complex G500 accounts with multiple stakeholders effectively, navigating challenging situations diplomatically to maintain positive customer relations.
- Captured business by explaining, demonstrating and highlighting products through conversations and formal presentations.
- Utilized CRM tools efficiently to track leads and manage sales pipeline effectively, ultimately driving higher conversion rates among prospects.
- Assisted in training new hires on best practices for inside sales account management, fostering a collaborative team environment.
Dell Technologies
Accounts Receivable Analyst
04.2014 - 01.2016
Job overview
- Reduced collection time for outstanding invoices by closely monitoring aged accounts and maintaining frequent communication with clients.
- Participated in month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
- Collected, compiled and analyzed data to prepare customer invoices per contractual requirements.
- Analyzed aging reports to identify trends and patterns causing missed collections.
Regalix
Inside Sales Sr. Business Analyst
07.2012 - 08.2013
Job overview
- Complete online marketing strategy selling, responsible for acquiring new qualified accounts and end to end account management.
- Promote and sell all in-house bundled and non-bundled products based on web solutions.
- Project plans with clients and update team on account strategy.
- Setting up meetings with prospective clients and delivering presentations on discovery and first level opportunity identification.
- Managing existing accounts in order to maintain healthy relations on day to day basis and gain further references and map up-sell and cross-sell.
- Close interactions with delivery and resourcing teams to grow account and gain customer delight.
Magnus Advertising And Marketing
Business Development Manager (Australia Market)
08.2010 - 02.2011
Job overview
- Direct account management, sales and advertising for Australian clients.
- Drive meetings and appointments with interested clients and pave way for closures.
- Facilitate and organize all activities related to client’s advertising needs.
- Effective account management strategies to keep account active.
Wifi Networks
Key Accounts Manager
09.2009 - 07.2010
Job overview
- Client relations, SPOC to all assigned telecom clients in Karnataka.
- Promote mobile solutions for telecom and media companies
- Selling new mobile solutions specifically designed for the respective operators with monthly quotas
Idea Cellular
Corporate Sales and Relations
08.2006 - 06.2009
Job overview
- Direct corporate sales and end-to end corporate account management with monthly quotas
- Upsell/Cross sell various voice and data products
- Corporate client relations, meeting end to end corporate requirements
- Manage premium/High net worth individual or corporate accounts
Vodafone Idea
Customer Service Executive
05.2004 - 02.2006
Job overview
- Customer query resolutions related to billing, Tariff etc.
- Responsible for retentions and other customer churn avoidance.
- Managed Exclusive corporate/Premium helpdesk.
Education
Christ UniversityBangalore
Bachelor of Arts from Business Economics
06.2009
Skills
Business development and planning
Customer Service
Negotiations
Relationship Development
Product Demonstrations
Key decision making
Market Research
Team Collaboration
Account Management
Goals and performance
Verbal and written communication
Languages
English
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Tamil
Upper intermediate (B2)
Telugu
Intermediate (B1)
latin dancing, tennis, fitness and traveling
A fitness oriented person with regular weight and functional trainings
Passionate about salsa and bachata, also pretty good at it.
Tennis and cricket are my adapted sports
Traveling to new places gives you a sneak peak into world culture and makes you rich in experience while you appreciate and learn more about your fellow humans and their abodes.
Work Preference
Work Type
Full TimeWork Location
HybridOn-SiteRemoteImportant To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsTeam Building / Company RetreatsPersonal development programsStock Options / Equity / Profit SharingTimeline
Business Development Manager
Dell Technologies
11.2018 - 02.2024
Inside Sales Account Manager
Dell Technologies
03.2016 - 11.2018
Accounts Receivable Analyst
Dell Technologies
04.2014 - 01.2016
Inside Sales Sr. Business Analyst
Regalix
07.2012 - 08.2013
Business Development Manager (Australia Market)
Magnus Advertising And Marketing
08.2010 - 02.2011
Key Accounts Manager
Wifi Networks
09.2009 - 07.2010
Corporate Sales and Relations
Idea Cellular
08.2006 - 06.2009
Customer Service Executive
Vodafone Idea
05.2004 - 02.2006
Christ University
Bachelor of Arts from Business Economics
Similar Profiles
Ashish U HonnavarAshish U Honnavar
Advisor, Service Project/Program Manager at Dell International Services Ltd. / Dell TechnologiesAdvisor, Service Project/Program Manager at Dell International Services Ltd. / Dell Technologies
Taarun RajBhalanTaarun RajBhalan
Principal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International ServicesPrincipal Software Engineer – Performance Engg at Dell Technologies Inc, Dell International Services
Anu VaidyanathanAnu Vaidyanathan
Project Manager at Norwin Technologies(Dell Technologies)Project Manager at Norwin Technologies(Dell Technologies)