Chaofan Li
Summary
Dedicated English and Chinese Tutor with strengths in student assessment, goal setting and mentoring. Offering excellent communication skills to build relationships with students . Adept working with individuals and groups of students. Resourceful English and Chinese Tutor with enthusiastic teaching style to engage students of all ages. Skilled in designing hands-on activities in support of individual learning goals. Offering track record of creating lesson plans that promote improved grades and subject understanding. Compassionate English and Chinese Tutor with love for helping students develop strong language skills. Offering 6 years of experience working with students from ages 5 to 12 environment through support and mentoring.
Overview
7
7
years of professional experience
Work History
English Tutor
Student Parents
03.2016 - 03.2022
- Enhanced students'' reading and writing skills by implementing interactive and engaging lesson plans.
- Improved students' written and verbal English skills through personalized learning programs.
- Taught students study techniques and strategies for succeeding on grammar and composition tests.
- Developed personalized tutoring sessions based on student needs, leading to improved academic performance.
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Increased student confidence in spoken English through consistent practice and constructive feedback during conversational exercises.
- Strengthened students'' understanding of grammar rules by providing targeted instruction during individual or group sessions.
- Evaluated student performance, identified improvement areas and set tasks to aid goal achievement.
Online Customer Service Consultant
HUATAIJIA International Trade Company
11.2019 - 02.2022
- Handled escalated customer complaints with professionalism and empathy, working diligently to find satisfactory resolutions while preserving client relationships.
- Streamlined communication processes for efficient response times, resulting in higher customer retention rates.
- Assisted in updating company policy documents to reflect evolving best practices for online customer service operations.
- Achieved high levels of first-contact resolution with thorough understanding of company products and policies.
- Implemented new strategies to improve online support procedures and boost overall team productivity.
- Assisted in the development of an online knowledge base, improving self-service options for customers seeking assistance outside operating hours.
- Conducted regular performance evaluations of online support tools, identifying areas for improvement and implementing necessary upgrades.
English Teacher
IEnglish Institute Shenzhen
01.2015 - 02.2017
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Prepared comprehensive English curriculum for multiple classes.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
Education
No Degree - Teachers of Chinese To Speakers of Other Languages
Confucius Institute Headquarters
Beijing,China03.2020
No Degree - Secondary School English Teacher
Shenzhen Longhua Education Bureau
Shenzhen, Guangdong 07.2019
No Degree - Teacher of English To Speakers of Other Languages
UNI-Prep Institute
California，USA04.2019
Bachelor of Arts - English Literature
Yang En University
Quanzhou, China07.2009
Skills
- Strong vocabulary skills
- Bilingual in English
- Online Teaching Capabilities
- Motivating students
- Conflict resolution techniques
- Organizational and time management skills
- Innovative lesson planning
- Cross-cultural understanding
- Creating teaching materials
- Customer Service
Languages
English
Intermediate (B1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Online Customer Service Consultant
HUATAIJIA International Trade Company
11.2019 - 02.2022
English Tutor
Student Parents
03.2016 - 03.2022
English Teacher
IEnglish Institute Shenzhen
01.2015 - 02.2017
No Degree - Teachers of Chinese To Speakers of Other Languages
Confucius Institute Headquarters
No Degree - Secondary School English Teacher
Shenzhen Longhua Education Bureau
No Degree - Teacher of English To Speakers of Other Languages
UNI-Prep Institute
Bachelor of Arts - English Literature
Yang En University
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