CHANTELLE FERNANDES
Summary
An Innovating service professional having years of experience as a flight attendant with one of the world's leading airlines turned recruitment professional having experience and a comprehensive understanding of the full recruitment cycle, including sourcing, advertising, interviewing and contract negotiation. Profound knowledge of candidate selection, interview organization and CV shortlisting and skilled in the use of online recruitment channels for advertising roles and headhunting candidates. A strong communicator with the ability to cultivate and strengthen relationships with both potential and existing clients to maximize opportunities. Focused on helping companies to build an exceptional workforce by positively impacting the business.
Overview
9
9
years of professional experience
Work History
Maternity Break
Full Time Parenting
07.2023 - Current
- Took a break to give birth to a beautiful baby girl. Now that baby is older I am looking to return to return to work.
Recruitment Consultant
Chase Global
05.2022 - 06.2023
- Pinpointed candidate motivators and used them to successfully recruit quality candidates
- Analyzed job descriptions and communicated with hiring managers to clarify terms that could be vague; earned job-satisfaction rates of 95 percent from candidate/company matches as a result of this attention to detail
- Combine online methods such as Boolean searches with in-person methods such as coffee catch ups to identify and recruit top talent in areas including QA engineering, devops, developers and domain experience
- Placing job advertisements across a range of online channels including LinkedIn, Social media and job platforms
- Built strong relationships with clients through regular communication and understanding their unique needs.
- Expanded the company''s talent pool by actively sourcing candidates through networking events, job boards, and social media platforms.
- Increased candidate placements by developing and implementing targeted recruitment strategies.
- Streamlined interview processes for efficiency, resulting in faster hiring decisions.
- Enhanced company''s reputation by ensuring positive candidate experiences throughout th entire recruitment process.
- KEY ACHIEVEMENTS: Successfully placed 5 candidates within first 5 months of employment.
Flight Attendant
Singapore Airlines Pvt Ltd
12.2016 - 12.2021
- Creative problem solving under pressure within tight deadlines
- Effective, succinct communication skills with different nationalities and cultures
- Meticulous attention to detail given the superior service the airline is known to provide
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Educated passengers about emergency equipment usage during safety demonstrations, ensuring comprehension of critical procedures.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
Flight Attendant
Go Air
02.2015 - 04.2016
- Worked for a low-cost airline adapting to the short flights
- Successfully transporting passengers safely and securely to their end destination
- Making sure that all safety protocols are followed at all times whilst ensuring a great customer experience.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
Education
Bachelor of Arts (Sociology & Anthropology) -
St. Xavier's College
Mumbai, India01.2014
Skills
- Microsoft
- Greenhouse
- Vincere
- LinkedIn Recruiter
- Flexible and Adaptable
- Good Telephone Etiquette
- Attention to Detail
- Customer Relations
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Maternity Break
Full Time Parenting
07.2023 - Current
Recruitment Consultant
Chase Global
05.2022 - 06.2023
Flight Attendant
Singapore Airlines Pvt Ltd
12.2016 - 12.2021
Flight Attendant
Go Air
02.2015 - 04.2016
Bachelor of Arts (Sociology & Anthropology) -
St. Xavier's College
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