Chan Lip Cheng
Overview
8
8
years of professional experience
Work History
Demi Chef
Swensen‘s
12.2023 - Current
- Prepared high-quality dishes consistently following established recipes and presentation standards.
- Collaborated with kitchen staff to ensure efficient meal service during peak hours.
- Maintained cleanliness and organization of workstations, adhering to food safety regulations.
- Assisted in inventory management by monitoring stock levels and reporting shortages.
- Developed new menu items based on seasonal ingredients and customer feedback.
- Trained junior kitchen staff on proper cooking techniques and safety protocols.
- Implemented cost-saving measures through effective ingredient utilization and waste reduction strategies.
- Coordinated with front-of-house staff to optimize food delivery times and enhance guest satisfaction.
- Increased speed of service by efficiently multitasking during peak dining hours while maintaining consistent dish quality.
- Mentored junior staff members, providing guidance on proper cooking techniques and kitchen best practices.
Senior Service Crew
Beena Signature
Malaysia
01.2022 - 10.2023
- Provided exceptional customer service during high-volume shifts.
- Assisted in maintaining cleanliness and organization of dining area.
- Operated point-of-sale system efficiently for order processing.
- Collaborated with team members to ensure timely food delivery.
- Supported kitchen staff by restocking supplies as needed.
- Adapted quickly to changing menu items and promotions.
- Engaged with customers to enhance their dining experience.
Casino Dealer
Genting Malaysia
Malaysia
12.2017 - 12.2021
- Dealt various table games, ensuring adherence to gaming regulations and rules.
- Managed cash transactions, maintaining accuracy and integrity in financial dealings.
- Provided exceptional customer service, enhancing guest experience and satisfaction.
- Monitored game progress, identifying and resolving discrepancies promptly.
- Trained new dealers on game procedures and operational standards effectively.
- Collaborated with team members to maintain smooth operation of gaming tables.
- Conducted regular checks on equipment functionality, reporting any malfunctions immediately.
- Implemented best practices for game management, contributing to overall efficiency in operations.
- Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
- Increased table game efficiency with effective chip handling and accurate card dealing techniques.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Showcased adaptability by proficiently dealing multiple table games according to casino requirements.
- Enhanced customer experience by providing exceptional service and maintaining a professional demeanor during casino games.
- Exchanged legal currency for gambling chips and coin money.
- Maintained a strong knowledge of industry trends and game updates, participating in ongoing education to continuously improve professional skills.
- Managed high-stress situations calmly, resolving disputes between players when necessary while preserving game flow.
- Assisted in training new dealers, sharing expertise to improve overall team performance and knowledge.
- Demonstrated attention to detail through precise recording of player actions during games for regulatory compliance purposes.
- Collaborated closely with floor supervisors regarding rule enforcement or escalating issues beyond normal dealer responsibilities.
- Dealt cards in Type games and monitored players' behavior for signs of cheating.
- Maintained a secure gaming environment through consistent surveillance, identifying potential cheating or irregularities in gameplay.
- Provided a welcoming atmosphere for players, addressing questions about rules and providing helpful advice on gameplay strategies.
Education
No Degree -
SMK Buntong
Ipoh PerakSkills
Leadership qualities
Vegetable cutting
Food safety
Knife skills
Timeline
Demi Chef
Swensen‘s
12.2023 - Current
Senior Service Crew
Beena Signature
01.2022 - 10.2023
Casino Dealer
Genting Malaysia
12.2017 - 12.2021
No Degree -
SMK Buntong
Languages
Chinese (Cantonese)
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Malay
Upper intermediate (B2)