CHANG BING CHUEN

• Best Rookie of the Year Award: Recognized for exceptional early-career performance within the district by exceeding sales target by 150% in the first year, demonstrating a rapid ability to generate new business and build client relationship
• Million Dollar Round Table Qualifier: Consistently achieved this prestigious recognition, placing in the top percentile of financial professionals globally, through innovative sales strategies, exceptional client retention, and delivering tailored financial solutions
• Client Retention & Satisfaction: Increased customer retention rates by 20% by implementing personalized customer engagement strategies and leveraging data-driven insights to deliver optimized insurance solutions catered to different clients
• Utilizing data analysis and client’s insights to create targeted sales strategies, enhancing client engagement and securing long-term financial security.
• Deliver results by building strong client relationships, driving key business metrics, and maintaining an exceptional record of customer satisfaction and compliance.

• Collaborated with clients to identify business needs, providing tailored services that resulted in a 20% increase in revenue for each account by aligning insurance products with client financial goals.
• Increased client satisfaction by 25% by building strong relationships, addressing client needs promptly, and offering personalized solutions.
• Successfully resolved 98% of escalated issues, preventing potential loss of valuable clients, and maintained positive relationships with all stakeholders, contributing to a 30% increase in client retention.

- Led sales calls with team members, setting clear objectives for both sales and customer retention, resulting in a 30% increase in overall team performance and exceeding quarterly sales goals.

Consistently achieved individual sales targets, surpassing monthly quotas by an average of 15%, contributing significantly to the team's overall revenue growth.

Maintained friendly and professional customer interactions, driving a 95% customer satisfaction rate and leading to strong referral-based sales growth.

• Organizing and preparing private jets maintenance financial statements for the Sales department
• Organized a digital checklist to check the relevant man hours required for various types of maintenance processes that assisted the Sales Department during the preparation of the financial statements