Chanel Levi Sam

• Cultivate and maintain client relationships, delivering exceptional service to corporate partners.
• Execute presentations and proposals, demonstrating strong communication and organizational skills.
• Organize and support corporate events, enhancing engagement and guest satisfaction.
• Coordinate with marketing to design campaigns tailored to client needs, showcasing proactive problem-solving abilities.

Key Achievements:

• Successfully improved client satisfaction scores through customized wellness solutions.
• Enhanced partnership retention by developing innovative engagement strategies.

• Delivered memorable guest experiences by managing feedback, complaints, and escalations with tact and professionalism.
• Produced detailed reports to enhance service quality, demonstrating strong analytical and CRM management skills.
• Partnered with club teams to align operations with high service standards.

Key Achievements:

• Recognized for exceptional customer experience delivery and dedication to member retention.
• Consistently exceeded performance targets in service quality and guest satisfaction metrics.

• Drove membership sales through personalized service and tailored solutions for guests.
• Represented the brand at events, showcasing excellent public relations and networking skills.
• Innovated new sales tools to enhance service delivery and achieve targets.

Key Achievements:

• Awarded Relationship Consultant of the Quarter (Dec 2019, Mar 2020) for outstanding service and sales performance.

• Executed personalized guest experiences through tailored recommendations and event hosting.
• Managed high-profile clientele and corporate accounts, ensuring top-tier service delivery.
• Oversaw stock management and boutique operations, maintaining impeccable standards.

Key Achievements:

• Delivered successful corporate and PR events that increased brand visibility and client loyalty.