Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Chandrakala Murali

Chandrakala Murali

Summary

Focused Administrative Manager with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Manager

Duke NUS Medical School
03.2019 - Current
  • Key player in the Contracts and Industry Engagement (CIE) department to provide operations and administrative support to the research contracts team, to ensure smooth running of the day-to-day office operations.
  • Achieved successful contract negotiations by thoroughly reviewing and analyzing agreements, and terms, ensuring compliance with NUS policies and legal requirements.
  • Improved organizational efficiency by streamlining the contract management process and implementing best practices.
  • Maintained an organized repository of all active and past contracts, allowing easy access for relevant stakeholders when needed.
  • Successfully managed high volumes of contracts simultaneously while meeting tight deadlines and ensuring accuracy.
  • Maintained Sophia database for with contracts and collaborators information.
  • Created reports, presentations and other materials for executive staff.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Improved office efficiency by implementing streamlined administrative processes and procedures.

Assistant Operations and Administration Manager

MediaCorp
02.2005 - 02.2019
  • Key Player in channel operations team for MediaCorp Broadcast Division.
  • Ensured timely execution of all channel related contracts by closely monitoring deadlines and coordinating efforts with stake holders.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Scheduled office meetings and client appointments for staff teams.
  • Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Contributed to successful projects by providing essential administrative support and resource management.

Research Officer

SISV Services Pte Ltd
06.1998 - 03.2004
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Scheduled office meetings and client appointments for staff teams.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Administrative Supervisor

Ministry of Defense
02.1997 - 05.1998
  • Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
  • Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
  • Scheduled and coordinated training sessions, including booking facilities and arranging catering.
  • Created and maintained detailed training records and reports for management review.

Education

GCE O Levels -

Thomson Secondary School

PSLE -

Serangoon Garden Primary School

Diploma in Business Administration - Human Resource Management

PSB Academy Singapore
01.2013

Skills

  • Contract reviewing & drafting
  • Contract Administration
  • Legal Compliance
  • Attention to Detail
  • Records and Database Management
  • Training and Orientation
  • Process Improvement
  • Event Coordination
  • Scheduling and calendar management
  • Administrative Management
  • Budget Planning
  • Procurement
  • Cross-Functional Teamwork

Certification

  • Understanding Contract Interpretation & Drafting Standard Commercial Clauses,Marketing Institute of Singapore - [06-07 May 2024]
  • Essentials of Preparing & Negotiating Contract Terms, Marketing Institute of Singapore - [09-10 May 2024]
  • Critical Thinking, National University of Singapore - [23 Oct 2023]
  • Artificial Intelligence Competency Course (Foundation), National University of Singapore - [14 Dec 2022]
  • Data Literacy Programme (Basic), National University of Singapore - [11 Nov 2021]
  • Business Process Re-engineering, National University of Singapore - [20 Sep 2019]
  • Data Analytics & Visualization For Managers), National University of Singapore - [31 July 2019]

Languages

English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Malay
Beginner (A1)

Timeline

Manager

Duke NUS Medical School
03.2019 - Current

Assistant Operations and Administration Manager

MediaCorp
02.2005 - 02.2019

Research Officer

SISV Services Pte Ltd
06.1998 - 03.2004

Administrative Supervisor

Ministry of Defense
02.1997 - 05.1998

GCE O Levels -

Thomson Secondary School

PSLE -

Serangoon Garden Primary School

Diploma in Business Administration - Human Resource Management

PSB Academy Singapore
  • Understanding Contract Interpretation & Drafting Standard Commercial Clauses,Marketing Institute of Singapore - [06-07 May 2024]
  • Essentials of Preparing & Negotiating Contract Terms, Marketing Institute of Singapore - [09-10 May 2024]
  • Critical Thinking, National University of Singapore - [23 Oct 2023]
  • Artificial Intelligence Competency Course (Foundation), National University of Singapore - [14 Dec 2022]
  • Data Literacy Programme (Basic), National University of Singapore - [11 Nov 2021]
  • Business Process Re-engineering, National University of Singapore - [20 Sep 2019]
  • Data Analytics & Visualization For Managers), National University of Singapore - [31 July 2019]
Chandrakala Murali