Chanchal Masand

• Spearheaded the SEA and Japan region adoption of ignio, an AI/ML platform, leading to successful pilot implementations and problem resolution across various infrastructures and applications
• Strategized with internal teams to uncover business opportunities, driving growth through the insightful application of ignio product lines
• Performing customer problem and landscape analysis to arrive at right solutions using applicable ignio product lines
• Owning end-to-end ignio pilot implementation working with customer stakeholders.

Client: Iron Mountain Global Network Services

• Orchestrated the operation and maintenance of network infrastructure, ensuring the seamless migration of 15+ sites from Aruba to Meraki AP
• Managed project charters, workflow planning, and incident resolution, upholding security norms within Cisco Umbrella and Infoblox
• Responsible for incident & problem management for all the issues handled by the team.

Client: Apple Inc - Global Network Services

• Directed large-scale infrastructure projects, coordinating with multiple teams to manage Apple's global LAN/WAN network upgrades and migrations
• Globally managed the network migrations, manages issues & interface with inventory, facilities & other cross functional teams
• Implemented effective vendor management, budgeting, and communication strategies to ensure project success and resolve LAN/WAN issues.