Chan Huei

Achievements:

• Successfully filling 20 positions in a month with a focus on diversity and inclusion
• Improved the use of applicant tracking systems (ATS), AI tools and recruitment marketing platform (LinkedIn) to streamline processes and enhance efficiency
• Optimized onboarding processes to set new hires up for success from day one, leading to improved performance metrics over time
• Led and managed the end-to-end implementation of systems across the APAC region, ensuring alignment with business goals and timelines

Role:

• Led full-cycle recruitment lifecycle, including sourcing candidates, arranging interviews, providing feedback, and overseeing the offer process
• Managed high-volume, fast-paced hiring
• Partner with business teams to gain a thorough understanding of hiring challenges and requirements
• Established and maintained strong relationships with stakeholders
• Coordinated with cross-functional teams to drive project delivery, optimize workflows, and streamline system integrations

• Managed a portfolio of 12 clients in the tech industry, delivering high quality candidates within tight timelines
• Cultivated and sustained strong client relationships, resulting in 80% rate of client retention
• Achieved top performer status within the team within the third month of employment
• Consistently met the quarterly goal of onboarding 5 new clients
• Placed 8 top-tier candidates in high-priority sales roles, driving a 40% increase in sales performance within 6 months
• Provided tailored solutions based on the client's industry, challenges, and recruitment goals
• Generated and followed up on new business opportunities via cold calls, networking and market research
• Successfully pitched recruitment services to prospective clients, converting leads into long-term business opportunities
• Sourced and reached out to 100+ candidates weekly through job boards and LinkedIn InMail Messages
• Created job postings and sourcing strategies, resulting in significant increase in applicant volume

• Achieved a personal sales target of $200K in revenue annually
• Built and maintained strong customer relationships, leading to a steady stream of referrals
• Achieved a 95% client retention rate by proactively conducting follow-ups and maintaining strong communication with customers
• Followed up on leads generated through inbound calls, referrals, and website inquiries
• Addressed customer feedback and complaints, ensuring follow-up through after-sales support
• Designed interactive learning activities that fostered creativity and critical thinking, resulting in enhanced cognitive skills in young learners
• Planned major events of the center – Graduation Ceremony, Awards Certifications, Senior Centre Visits, Field Trips and Overseas Visit Programs