Chai Jia Tee
Summary
Diligent Sales Coordinator Executive with proven ability to coordinate sales processes and support team operations. Successfully streamlined communication channels and facilitated seamless order processing. Demonstrated aptitude in managing customer relationships and executing sales strategies. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
Work History
Sales Coordinator Executive
SCL System Enterprise Pte. Ltd.
09.2022 - 02.2025
- Collaborated with cross-functional teams to streamline logistics operations and support project goals.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Managed customer inquiries and provided product information to improve client satisfaction.
- Developed and maintained sales reports using CRM software for accurate performance tracking.
- Optimized SAP integration by collaborating with cross-functional teams to ensure seamless data flow between systems.
Senior Sales Executive
Ascent Automotive
01.2020 - 08.2022
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Streamlined sales processes through the implementation of CRM tools, enhancing tracking and reporting accuracy.
- Developed strategic sales initiatives to enhance market penetration and customer engagement.
- Mentored junior sales staff, providing guidance on best practices and performance improvement techniques.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
Information Technology Support Engineer
Infinite Computer Solutions,IBM
09.2018 - 12.2019
- Delivered technical support for software applications, troubleshooting issues to enhance user experience.
- Managed incident resolution processes, ensuring timely responses and high customer satisfaction.
- Analyzed support ticket trends to identify areas for process improvement and optimize resource allocation.
- Improved customer satisfaction by promptly addressing support tickets and providing accurate solutions.
- Ensured compliance with industry best practices and company policies throughout all support activities undertaken by the team.
Education
High School Diploma -
Ocean Business School Pte Ltd
12-2017
Senior High School - Accounting And Finance
SMK Notre Dame Convent
Malaysia12-2009
Skills
- Organizational skills
- Customer communication
- Schedule management
- Teamwork and collaboration
- Dependable and responsible
- Goals and performance
Personal Details
Date of Birth: 15-Nov-1991
Nationality: Malaysian
Work Permit Type: S-Pass / Work Permit
Expected Salary: 3000-3400$
Availability: Available to start immediate
Professional Skills
- Customer Relation Management (CRM)
- Quotation & Invoicing (SAP)
- Admin & Inventory Support
- Advanced proficiency in Microsoft Office applications & MYOB
- Admin & Accounting Education Background
Languages
English
Advanced (C1)
Chinese (Mandarin)
Advanced (C1)
Malay
Intermediate (B1)
Timeline
Sales Coordinator Executive
SCL System Enterprise Pte. Ltd.
09.2022 - 02.2025
Senior Sales Executive
Ascent Automotive
01.2020 - 08.2022
Information Technology Support Engineer
Infinite Computer Solutions,IBM
09.2018 - 12.2019
High School Diploma -
Ocean Business School Pte Ltd
Senior High School - Accounting And Finance
SMK Notre Dame Convent
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