Chai Wen Wei
Singapore
Summary
Dynamic culinary professional with extensive experience at Courtyard by Marriott Singapore Novena, excelling in food hygiene and safety. Proven leadership in mentoring colleagues and optimizing kitchen operations. Skilled in diverse cooking techniques and inventory management, consistently delivering high-quality dishes while maintaining exceptional customer service standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Demi Chef
Courtyard by Marriott Singapore Novena
Singapore
01.2019 - Current
- Company Overview: A well-known Hotel brand across the world, located in Novena Singapore.
- Make sure all Mise-en place is in place to have a smooth flow of service.
- Maintain HACCP logs, ensure FEFO rotation, and keep the section clean and tidy during and after service.
- Guiding new colleagues on proper cooking techniques and hygiene cleanliness.
- Properly store and label ingredients to ensure freshness.
- Great knife skills, prep work, and familiarity with various cooking methods.
- Great skills in a range of cooking techniques (grilling, sautéing, steaming, braising, etc.).
- Ordering of ingredients through Birchstreet (BSS), inventory check, and maintaining cleanliness and tidiness of the storage area.
- Actively seeking feedback and learning from the chef on new knowledge and skills.
- Continuously improving culinary skills.
- Suggesting new ideas to improve efficiency for restaurant operations.
- Followed recipes accurately while adhering to portion control standards.
- Effective communication with co-workers regarding daily tasks assigned is essential, and I am ready to support and learn from senior chefs.
- Uphold strict hygiene and cleanliness, food safety, and HACCP.
- Checked temperatures of freezers and refrigerators regularly.
- Performed regular inspections of food products to maintain freshness.
- Received deliveries of food items and stored them properly.
- Organized storage areas for efficient access to items when needed.
- Kept records of food waste to track usage levels.
- Set up serving trays for events or parties.
- Take care of multiple sections, such as the cold kitchen, hot kitchen, meeting rooms, events, and seldom the pastry kitchen.
- Conducted routine maintenance checks on kitchen equipment to prevent malfunctions.
- Providing excellent customer service when necessary, addressing inquiries, allergens, allergies, etc.
Commis 1
Courtyard by Marriott Singapore Novena
Singapore
01.2019 - Current
- Company Overview: A well-known Hotel brand across the world, located in Novena Singapore.
- Make sure all Mise-en place is in place to have a smooth flow of service.
- Great skills in a range of cooking techniques (grilling, sautéing, steaming, braising, etc.).
- Execute food preparation with accuracy, following recipes and chef's instructions.
- Followed recipes accurately while adhering to portion control standards.
- Effective communication with co-workers regarding daily tasks assigned is essential, and I am ready to support and learn from senior chefs.
- Uphold strict hygiene and cleanliness, food safety, and HACCP.
- Received deliveries of food items and stored them properly.
- Organized storage areas for efficient access to items when needed.
- Kept records of food waste to track usage levels.
- Set up serving trays for events or parties.
- Take care of multiple sections, such as the cold kitchen, hot kitchen, meeting rooms, events, and seldom the pastry kitchen.
- Conducted routine maintenance checks on kitchen equipment to prevent malfunctions.
- Providing excellent customer service when necessary, addressing inquiries, allergens, allergies, etc.
Commis 2
Courtyard by Marriott Singapore Novena
Singapore
01.2019 - Current
- Company Overview: A well-known Hotel brand across the world located in Novena Singapore.
- Prepare consistent, high quality food products.
- Ensure courteous, professional, efficient and flexible service and hotels operational standards.
- Responsible for assisting Chef de Partie and Sous Chef in kitchen operations, ensuring that all stations are clean.
- Follows all food hygiene standards when handling food items.
- Actively learning from senior chefs, always seeking to improve and advance.
- Stay calm and focused during busy service times.
- Prepared dishes, as according by chefs.
- Followed recipes accurately while adhering to portion control standards.
- Maintained inventory of kitchen supplies and equipment needs.
- Set up serving trays for events or parties.
Barista
Petit Mary Cafe
Ipoh
08.2017 - 10.2018
- Company Overview: A well-known Western cuisine café located in the city center of Ipoh.
- Preparing and serving hot and cold drinks, such as coffee, teas, artisan, and specialty beverages.
- Prepared specialty coffee drinks such as Lattes, Cappuccinos, Macchiatos, teas and other beverages.
- Assist customers with menu selection, recommendations based on personal preferences, and dietary restrictions.
- Providing excellent customer service, going the extra mile.
- Create special beverage recipes as needed.
- Maintained a clean work environment and hygiene standards by wiping down counters, washing dishes, and cleaning floors.
- Taking orders, making recommendations, and upselling.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Assistance Lecturer
Fantastic Pastry Academy
Ipoh
06.2016 - 06.2017
- Company Overview: Culinary Academy, located in Ipoh.
- Develop a cohesive, safe, and positive learning environment for students by actively engaging with all students during class time.
- Develop daily lesson plans and instructional plans to meet course competency and teaching policies.
- Develop instructional materials and handouts for students.
- Collaborated with colleagues to develop innovative teaching methods to engage students.
- Supervised independent studies conducted by individual students or small groups of students.
- Identified areas of difficulty for students, developing additional resources for review.
- Review, select textbooks, and other educational materials, ensuring they meet the course objectives and academic standards.
- Supervised and mentored students on research projects, guiding them through research methodology and academic writing best practices.
Education
Diploma - in Patisserie Technique
Fantastic Pastry Academy
Ipoh, Malaysia05.2016
High School - Certificate in Patisserie
Yuk Choy High School
Ipoh, Malaysia12.2014
Skills
- Food hygiene & Safety
- Mise-en place
- Leadership qualities
- Inventory management
- Ordering and requisitions
- Birchstreet
- Verbal and written communication
- Time management
- Cooking techniques
- Butchery skills
- Customer service
- Allergen awareness
- Equipment maintenance
- Ingredient storage
- Cost control
- Event setup
- Adaptability in kitchen
- Kitchen organization
- Mentoring and coaching
- Food presentation
Languages
- English, Elementary
- Mandarin, Proficiency
- Malay, Intermediate
- Cantonese, Proficiency
- Hakka, Proficiency
Certification
- WSQ, Statement of Attainment, FSS-FRC-1004-1.1 Food Safety and Hygiene-1, Refresher, XPRIENZ PTE LTD, 17 Jan 2024
- WSQ, FB-RM-102C-1 Follow Food and Beverage Safety and Hygiene Policies and Procedures, ENVIROHEALTH (S) PTE. LTD. , 24 Jan 2019
Accomplishments
- Recognition Certificate, 5 years of dedicated and valuable service in Marriott, Dec 2024
- Certificate of Commendation, Associate of the Quarter 2019 (April to June)
References
References available upon request.
Timeline
Demi Chef
Courtyard by Marriott Singapore Novena
01.2019 - Current
Commis 1
Courtyard by Marriott Singapore Novena
01.2019 - Current
Commis 2
Courtyard by Marriott Singapore Novena
01.2019 - Current
Barista
Petit Mary Cafe
08.2017 - 10.2018
Assistance Lecturer
Fantastic Pastry Academy
06.2016 - 06.2017
Diploma - in Patisserie Technique
Fantastic Pastry Academy
High School - Certificate in Patisserie
Yuk Choy High School
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