CHAEYUN LIM
Summary
Experienced professional with a diverse background in sales, customer service, and translation. Proven ability to deliver exceptional results in multicultural settings. Skilled in providing top-tier customer support, managing schedules, and facilitating effective communication between diverse parties. Committed to delivering high-quality work and exceeding expectations in every role.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Merchandising (Part Time)
LIve commerce Entertainment (Remote)
2023.02 - 2023.05
- Translated content from English to Korean to facilitate communication.
- Conducted meetings and negotiations with various companies.
- Proactively identified potential business partners and initiated contact.
Interpreter (Part Time)
Ugandan Parliamentary Private Translation
2022.06 - 2022.07
- Provided professional interpretation services during meetings with government agencies.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Managed personal schedules effectively.
Sales Associate/Retention
OCM Venture Singapore (Remote)
2021.09 - 2022.04
- Provided guidance and assistance to customers.
- Delivered exceptional customer service via phone calls and emails.
- Successfully upsold products and services.
- Efficiently managed customer data through the CRM system.
- Skillfully addressed customer feedback and inquiries.
Sales Associate
Lagardere Travel Retail Singapore (Pandora)
2018.03 - 2020.02
- Assisted customers from diverse backgrounds and countries.
- Maintained store cleanliness and possessed in-depth product knowledge.
- Contributed to stock-taking efforts.
- Proficiently handled point-of-sale cash transactions and managed refunds.
- Actively followed up with customer feedback and inquiries.
- Coordinated with I-Shop Changi for online orders.
Manager
Redeye
2016.03 - 2017.02
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Conducted sales activities and provided top-tier customer service.
Education
Bachelor of Arts - Business And Management
University of Sunderland (MDIS Campus)
Singapore 2022.03 - Current
Trade Logistics/Export And Import Management Pract
BUSAN YEIL ACADEMY
Korea 2020.08 - 2021.01
DIPLOMA IN BUSINESS ADMINISTRATION
KAPLAN
SINGAPORE 2018.12 - 2020.02
ENGLISH LANGUAGE COURSE
MANAGEMENT DEVELOPMENT INSTITUTIE OF SINGAPORE
Singapore 2015.11 - 2016.01
TOURISM CONVETION
BUSAN TOURISM HIGH SCHOOL
Korea 2013.03 - 2016.02
Skills
Microsoft Words
Customer Service
Microsoft Excel
International Trade
Timeline
Merchandising (Part Time)
LIve commerce Entertainment (Remote)
2023.02 - 2023.05
Interpreter (Part Time)
Ugandan Parliamentary Private Translation
2022.06 - 2022.07
Bachelor of Arts - Business And Management
University of Sunderland (MDIS Campus)
2022.03 - Current
Sales Associate/Retention
OCM Venture Singapore (Remote)
2021.09 - 2022.04
Trade Logistics/Export And Import Management Pract
BUSAN YEIL ACADEMY
2020.08 - 2021.01
DIPLOMA IN BUSINESS ADMINISTRATION
KAPLAN
2018.12 - 2020.02
Sales Associate
Lagardere Travel Retail Singapore (Pandora)
2018.03 - 2020.02
Manager
Redeye
2016.03 - 2017.02
ENGLISH LANGUAGE COURSE
MANAGEMENT DEVELOPMENT INSTITUTIE OF SINGAPORE
2015.11 - 2016.01
TOURISM CONVETION
BUSAN TOURISM HIGH SCHOOL
2013.03 - 2016.02