CHAEYUN LIM
Summary
Experienced professional with a diverse background in sales, customer service, and translation. Proven ability to deliver exceptional results in multicultural settings. Skilled in providing top-tier customer support, managing schedules, and facilitating effective communication between diverse parties. Committed to delivering high-quality work and exceeding expectations in every role.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Merchandising (Part Time)
LIve commerce Entertainment (Remote)
02.2023 - 05.2023
- Translated content from English to Korean to facilitate communication.
- Conducted meetings and negotiations with various companies.
- Proactively identified potential business partners and initiated contact.
Interpreter (Part Time)
Ugandan Parliamentary Private Translation
06.2022 - 07.2022
- Provided professional interpretation services during meetings with government agencies.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Managed personal schedules effectively.
Sales Associate/Retention
OCM Venture Singapore (Remote)
09.2021 - 04.2022
- Provided guidance and assistance to customers.
- Delivered exceptional customer service via phone calls and emails.
- Successfully upsold products and services.
- Efficiently managed customer data through the CRM system.
- Skillfully addressed customer feedback and inquiries.
Sales Associate
Lagardere Travel Retail Singapore (Pandora)
03.2018 - 02.2020
- Assisted customers from diverse backgrounds and countries.
- Maintained store cleanliness and possessed in-depth product knowledge.
- Contributed to stock-taking efforts.
- Proficiently handled point-of-sale cash transactions and managed refunds.
- Actively followed up with customer feedback and inquiries.
- Coordinated with I-Shop Changi for online orders.
Manager
Redeye
03.2016 - 02.2017
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Conducted sales activities and provided top-tier customer service.
Education
Bachelor of Arts - Business And Management
University of Sunderland (MDIS Campus)
Singapore 03.2022 - Current
Trade Logistics/Export And Import Management Pract
BUSAN YEIL ACADEMY
Korea 08.2020 - 01.2021
DIPLOMA IN BUSINESS ADMINISTRATION
KAPLAN
SINGAPORE 12.2018 - 02.2020
ENGLISH LANGUAGE COURSE
MANAGEMENT DEVELOPMENT INSTITUTIE OF SINGAPORE
Singapore 11.2015 - 01.2016
TOURISM CONVETION
BUSAN TOURISM HIGH SCHOOL
Korea 03.2013 - 02.2016
Skills
Microsoft Words
Timeline
Merchandising (Part Time)
LIve commerce Entertainment (Remote)
02.2023 - 05.2023
Interpreter (Part Time)
Ugandan Parliamentary Private Translation
06.2022 - 07.2022
Bachelor of Arts - Business And Management
University of Sunderland (MDIS Campus)
03.2022 - Current
Sales Associate/Retention
OCM Venture Singapore (Remote)
09.2021 - 04.2022
Trade Logistics/Export And Import Management Pract
BUSAN YEIL ACADEMY
08.2020 - 01.2021
DIPLOMA IN BUSINESS ADMINISTRATION
KAPLAN
12.2018 - 02.2020
Sales Associate
Lagardere Travel Retail Singapore (Pandora)
03.2018 - 02.2020
Manager
Redeye
03.2016 - 02.2017
ENGLISH LANGUAGE COURSE
MANAGEMENT DEVELOPMENT INSTITUTIE OF SINGAPORE
11.2015 - 01.2016
TOURISM CONVETION
BUSAN TOURISM HIGH SCHOOL
03.2013 - 02.2016
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