Chaeyoung Ko

[Marketing Operation]

• Handled partner marketing program from planning to claiming
• Find new vendor and support new vendor enrollment process and get the SOW from the agency
• Lead communication with agencies
• Project management for executing marketing plan
• Manage contents for Naver blog
• Review localized contents (ebook and datasheet)
• Video localization + editing
• Executed more than 30 webinars with several third parties or by our own platform (zoom)
• Support for offline event execution
• Worked with different teams such as APCJ PR team, contents team, marketing Ops team and channel marketing team
• Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.
• Upload social media post
• Set up, completed and tracked customer surveys for local, regional and national campaigns.
• Make post report after the event

[Channel Operation]

• Coordinate to approve the new partner registration between APCJ channel team and partners
• Support for deal registration process to make Partner initiated opportunities through our system
• Support for utilizing our partner hub portal
• Support to invite partners to APCJ partner webinar
• Organize partner training set-up using zoom application and manage invitation
• Check compliance status to meet F5 partner grade and ask partners to meet
• Support partners for incentive claim
• Prepare and manage partner summit event

[Sales Operation]

• Issue the official documents for sales
• Coordinate and support PO process between APCJ SOS team and Disty/Direct partners
• Support for related documents like KC certification, COO, Security certificate.
• Generated reporting and analysis to support sales forecasting and planning to reach monthly, quarterly and yearly revenue goals.
• Standardized and reduced email communications between employees by formulating and implementing field communication processes.

[Assistant]

• Answered representative phone for inbound calls
• Scheduled office meetings for internal and external meetings
• Interacted with many vendors for office management
• Arrange and track the domestic and overseas delivery & logistics
• Manage office equipments
• Managing monthly budget for office and send report to finance team
• Check with APAC SOS team for delivery schedule