Cerise Lim Chew Shi
Klang
Summary
Passionate Beauty Therapist with Number years of experience. Offering extensive understanding of personalized and detailed body care with talent for upselling products while maintaining long-term customer relationships. Promote client comfort during Type procedures. Well-qualified Job Title familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Hardworking Job Title bringing Number+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Confederation of international Beauty Therapist & cosmetology
CIDESCO DIPLOMA
01.2008
CIBTAC
01.2007
Customer Service Officer
SkinnLash Pte Ltd
06.2022 - Current
- Created and maintained detailed database to develop promotional sales.
- Reduced response time by managing high call volumes while maintaining a professional demeanor under pressure.
- Handled customer inquiries and suggestions courteously and professionally.
- Provided primary customer support to internal and external customers.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Communicated with clients regarding account services, statements, and balances.
- Assisted call-in customers with questions and orders.
Beauty Consultant Skill
Dr Haach Clinic Pte Ltd
04.2019 - 08.2020
- Facial,Milia Seed Removal,waxing,eyelashes Extension,Facial Equipment- (Cryo thermo,Diamond peel, Ultrasonic,IPL
- Scrubber,RF,Oxyjet,Magicpot)
- StrengthsSelf-MotivatedProfessionalKeen awareness on health and safety
- Issues and recent updates on skincare
- ProfessionGood listenerconsultingFront desk duties,including checking in procedure,answering phone calls,appointment booking,etc 7)handle customers queries,treatment follow up and scheduling of appointmentsAssists Doctors
- Major
Senior Aesthetician / consultant
Crawfurd Aesthetic
05.2018 - 03.2019
Clinic Aesthetic assistant / consultant
Uber@Aesthetic
01.2018 - 04.2018
Beauty consultant
Beautti Slim
10.2014 - 12.2017
Beauty Therapist
Beautti Slim
07.2008 - 10.2014
Admin store clerk
SMK Sri Rahmat SPM
01.2005 - 01.2007
- Hokkien
- Academic Qualification:
Skills
- Facial, Milia Seed Removal, waxing, eyelashes Extension, Facial Equipment (Cryo thermo, Diamond peel, Ultrasonic, IPL Scrubber, RF, Oxyjet, Magicpot)
- Self-Motivated
- Professional
- Keen awareness on health and safety
- Good listener
- Consulting
- Front desk duties, including checking in procedure, answering phone calls, appointment booking, etc
- Handle customers queries, treatment follow up and scheduling of appointments
- Assists Doctors
- Analytical and Critical Thinking
- Written Communication
- Interpersonal Communication
- Networking
- Self-Directed
- Microsoft Word
- Multitasking
- Customer Service
- Public Speaking
- Teamwork and Collaboration
- Active Listening
- Task Prioritization
- Time Management
- Quality Assurance
Accomplishments
- 2007 - CIBTAC (Confederation of international Beauty Therapist & cosmetology)
- 2008 - CIDESCO DIPLOMA
Academic Qualification
SMK Sri Rahmat SPM
Languages
English
Mandarin (spoken and written)
Hokkien
Reason For Leaving
Want to explore to a new environment learn for more new technology
Telephone No
90077083
Nric No
S8368293J
Dialect
Hokkien
Personal Information
- Age: 36
- Place of Birth: Klang
- Ethnicity: Chinese
- Date of Birth: 10/11/1983
- Gender: Female
- Nationality: Malaysian
- Marital Status: Married
Timeline
Customer Service Officer
SkinnLash Pte Ltd
06.2022 - Current
Beauty Consultant Skill
Dr Haach Clinic Pte Ltd
04.2019 - 08.2020
Senior Aesthetician / consultant
Crawfurd Aesthetic
05.2018 - 03.2019
Clinic Aesthetic assistant / consultant
Uber@Aesthetic
01.2018 - 04.2018
Beauty consultant
Beautti Slim
10.2014 - 12.2017
Beauty Therapist
Beautti Slim
07.2008 - 10.2014
Confederation of international Beauty Therapist & cosmetology
CIDESCO DIPLOMA
01.2008
CIBTAC
01.2007
Admin store clerk
SMK Sri Rahmat SPM
01.2005 - 01.2007
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