Summary
Overview
Work History
Skills
Accomplishments
Academic Qualification
Languages
Reason For Leaving
Telephone No
Nric No
Dialect
Personal Information
Timeline
Generic

Cerise Lim Chew Shi

Klang

Summary

Passionate Beauty Therapist with Number years of experience. Offering extensive understanding of personalized and detailed body care with talent for upselling products while maintaining long-term customer relationships. Promote client comfort during Type procedures. Well-qualified Job Title familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Hardworking Job Title bringing Number+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

19
19
years of professional experience

Work History

Confederation of international Beauty Therapist & cosmetology

CIDESCO DIPLOMA
01.2008

CIBTAC
01.2007

Customer Service Officer

SkinnLash Pte Ltd
06.2022 - Current
  • Created and maintained detailed database to develop promotional sales.
  • Reduced response time by managing high call volumes while maintaining a professional demeanor under pressure.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Provided primary customer support to internal and external customers.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Communicated with clients regarding account services, statements, and balances.
  • Assisted call-in customers with questions and orders.

Beauty Consultant Skill

Dr Haach Clinic Pte Ltd
04.2019 - 08.2020
  • Facial,Milia Seed Removal,waxing,eyelashes Extension,Facial Equipment- (Cryo thermo,Diamond peel, Ultrasonic,IPL
  • Scrubber,RF,Oxyjet,Magicpot)
  • StrengthsSelf-MotivatedProfessionalKeen awareness on health and safety
  • Issues and recent updates on skincare
  • ProfessionGood listenerconsultingFront desk duties,including checking in procedure,answering phone calls,appointment booking,etc 7)handle customers queries,treatment follow up and scheduling of appointmentsAssists Doctors
  • Major

Senior Aesthetician / consultant

Crawfurd Aesthetic
05.2018 - 03.2019

Clinic Aesthetic assistant / consultant

Uber@Aesthetic
01.2018 - 04.2018

Beauty consultant

Beautti Slim
10.2014 - 12.2017

Beauty Therapist

Beautti Slim
07.2008 - 10.2014

Admin store clerk

SMK Sri Rahmat SPM
01.2005 - 01.2007
  • Hokkien
  • Academic Qualification:

Skills

  • Facial, Milia Seed Removal, waxing, eyelashes Extension, Facial Equipment (Cryo thermo, Diamond peel, Ultrasonic, IPL Scrubber, RF, Oxyjet, Magicpot)
  • Self-Motivated
  • Professional
  • Keen awareness on health and safety
  • Good listener
  • Consulting
  • Front desk duties, including checking in procedure, answering phone calls, appointment booking, etc
  • Handle customers queries, treatment follow up and scheduling of appointments
  • Assists Doctors
  • Analytical and Critical Thinking
  • Written Communication
  • Interpersonal Communication
  • Networking
  • Self-Directed
  • Microsoft Word
  • Multitasking
  • Customer Service
  • Public Speaking
  • Teamwork and Collaboration
  • Active Listening
  • Task Prioritization
  • Time Management
  • Quality Assurance

Accomplishments

  • 2007 - CIBTAC (Confederation of international Beauty Therapist & cosmetology)
  • 2008 - CIDESCO DIPLOMA

Academic Qualification

SMK Sri Rahmat SPM

Languages

English
Mandarin (spoken and written)
Hokkien

Reason For Leaving

Want to explore to a new environment learn for more new technology

Telephone No

90077083

Nric No

S8368293J

Dialect

Hokkien

Personal Information

  • Age: 36
  • Place of Birth: Klang
  • Ethnicity: Chinese
  • Date of Birth: 10/11/1983
  • Gender: Female
  • Nationality: Malaysian
  • Marital Status: Married

Timeline

Customer Service Officer

SkinnLash Pte Ltd
06.2022 - Current

Beauty Consultant Skill

Dr Haach Clinic Pte Ltd
04.2019 - 08.2020

Senior Aesthetician / consultant

Crawfurd Aesthetic
05.2018 - 03.2019

Clinic Aesthetic assistant / consultant

Uber@Aesthetic
01.2018 - 04.2018

Beauty consultant

Beautti Slim
10.2014 - 12.2017

Beauty Therapist

Beautti Slim
07.2008 - 10.2014

Confederation of international Beauty Therapist & cosmetology

CIDESCO DIPLOMA
01.2008

CIBTAC
01.2007

Admin store clerk

SMK Sri Rahmat SPM
01.2005 - 01.2007
Cerise Lim Chew Shi