Summary
Overview
Work History
Education
Skills
Language (Proficiency)
Timeline
Personality
Generic
Celyn Tiu Hui Wen

Celyn Tiu Hui Wen

Summary

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Developed exceptional communication and problem-resolution skills in customer-focused environment. Demonstrates ability to adapt to various challenges and provide efficient solutions. Looking to transition into new field where these transferrable skills can contribute to organizational success.

Developed strong organizational and coordination skills within fast-paced office environment, transitioning into new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industry.

Overview

3
3
years of professional experience

Work History

Customer service Officer

Casa Holdings Ltd
08.2022 - 05.2025
  • Perform daily cash collection from customer
  • Update service request into CSM
  • Print daily service report for service manager / Senior technician supervisor
  • Update job status into CSM
  • Reply email and message enquiries
  • Submit quotation to customer and school for any service request
  • Update carryback job sheet for logistic departments

Education

High School Diploma -

PSB Academy
12-2025

Skills

  • Customer support
  • Complaint handling
  • Data entry
  • Customer focus
  • Documentation skills
  • Teamwork
  • Record keeping
  • MS office
  • Computer skills

Language (Proficiency)

English
Intermediate (B1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Malay
Upper intermediate (B2)

Timeline

Customer service Officer

Casa Holdings Ltd
08.2022 - 05.2025

High School Diploma -

PSB Academy

Personality

  • Responsible and detail oriented, with strong organizational and multitasking abilities skills
  • Willing to quick learner with adaptability to new system and processes,demonstrating strong problem solving skills
  • Able to perform effectively under pressure
Celyn Tiu Hui Wen