Celine Lee

A charity organization with the mission to meet human needs and provide comfort and support to those in need, regardless of age, race or religion with a presence in 133 countries.

Major responsibility:-

Responsible for the full spectrum of HR functions.

• Provides HR consulting to the assigned departments/centres and administers the operations of the HRD related to The Salvation Army Human Resources programs, procedures, policies, employee benefits and labour agreements
• Assists HRM in managing HR operations manpower cost budgets, bonus, performance appraisals, district business board matters etc
• Manage the end-to-end recruitment process including job advertising, screening and shortlisting candidates, scheduling and conducting interviews, preparing salary offers, JDs, employment contracts and arranging new hires to attend orientation
• Maintain and update all employee P-Files, ensuring Onboarding and Offboarding initiation are efficiently carried out and ensure records is up to date in Sharepoint
• Liaise with respective line managers and administrators on employee issues and facilitate exit interviews and attend to resignees’ feedback and ensure necessary support if require
• Co-support the HR Team with assigned HR related matters
• Back-up for HR colleagues during their absence or whilst looking for a replacement
• Ensure accurate and timely delivery of payroll for 500+ employees in SG
• Computation of OT & additional allowances
• Prepare payroll summary reports and statistics
• Submission of government-paid claims such as NS claim, Maternity / Paternity / Childcare leave and claims to relevant government authorities
• Submit IR21 Tax clearance
• Drafting up on the correspondences on employee matters, such as promotion letter, confirmation letter, salary increment recommendation, employment verification, warning, conclusion of service and resignation acceptance letter
• Offer re-employment contract for employees beyond retirement age who wish to continue working
• Resolving work conflicts and be listening ear
• Exercising PIP (Performance improvement plan) for employee who are unable to cope at work or lack of motivation etc
• Handling WICA (Workman Injury Compensation Act) including GHS insurance and Alliance medical claims
• Organize staff appreciation event and team bonding with HRD
• Maintain neatly documentations for audit purpose and ensure data confidentiality in the organization

A locally-owned company provides integrated cleaning facilities performance services and technological solutions with 4 subsidiary companies.

Major responsibility:-

Responsible for the full spectrum of HR functions.

• Manage the end-to-end recruitment process including job advertising, screening and shortlisting candidates, scheduling and conducting interviews, preparing salary offers and employment contracts
• Maintain and update all employee P-Files, ensuring Onboarding and Offboarding initiations are efficiently carried out and ensure records is up to date
• Apply IPA and New WP for foreigner selected candidates; Download renewable lists from MOM, Renewal of WP and purchase of security bonds for workers; Prepare medical chits for workers’ medical checks; Schedule for card registration appointment and Opening of Bank Account etc
• MOM-related matters inclusive of Applications follow-up, Appeals, i-Submit and participate in MOM Surveys (Labour market survey, Employment of older workers conditions, Employer-Supported training and work-life arrangements) etc
• Download application / issuance / renewal / cancellation / overstaying reports on WP/S-Pass/E Pass via MOM website - WPOL & EPOL
• Check timesheets and Process payroll activities (2 cycles) for 2 entities to ensure timely delivery of payroll for 3000+ employees
• Submission of MC & related medical invoices, OTs & additional allowances, transport claims, employees’ salary adjustments & transferal details and administer activities – updating AL/MC/NPL/CL/CCL.
• Submission of government-paid claims such as NS claim, Maternity / Paternity / Childcare Leave and claims to relevant government authorities and (LOA/SHN and THS (Temporary Housing Support)
• Prepare (2 cycles) reports on Labour Costs, Head Counts & Turnover, sundry break-down and perform cost allocation for all project sites
• Follow up on the correspondences on employees matters, such as confirmation letter, salary increment recommendation, employment verification, warning, termination and resignation acceptance letter
• Handling WICA (Workman Injury Compensation Act) including processing medical and insurance claims
• Download monthly GIRO & Levy from MOM to perform cost allocation
• Submit monthly CPF contributions and other related activities such as tax filing and clearance on IR21
• Submit to request for Levy waiver online
• Work closely with Tripartite Alliance for Dispute Management (TADM) to ensure peace settlement
• Maintain neatly documentations and authorisations for audit and ensure confidentiality
• Update reports on FW accommodations and handle dormitories matters
• Updating of FW address and mobile no. in Online Foreign Worker Address Service (OFWAS)
• Liaise with in-house training coaches to coordinate safety training programs and enroll employees to attend external courses provided by external training provider - CBLD (WSQ certification).
• Advisory to employees on safety living and workplace safety management measures due to Covid-19 - Ensure Temperature tracking, SafeEntry check-in etc
• Prepare newly-recruited orientation kit and job induction
• Assist in providing advice to employees on HR policies thus to ensure they understand and comply to them
• Attending to resignees’ feedback and ensure necessary support if require
• Assist on any ad-hoc tasks as required by the department

A construction and civil engineering company supporting the oil & gas and chemical processing industry.

Major responsibility:-

Responsible for the full spectrum of HR and admin functions.

• Manage the end-to-end recruitment process including job advertising, screening and shortlisting candidates, scheduling and conducting interviews, preparing salary offers and employment contracts
• Apply IPA and New WP for foreigner selected candidates; Download renewable lists from MOM, Renewal of WP and purchase of security bonds for BCA & PCM workers; Prepare medical chits for workers’ medical checks; Schedule for card registration appointment etc
• Submit weekly reports to management – workers’ manning report, workers’ manhour status, AWOR updates & workers’ medical monitoring
• Assist in the completion of all payroll activities to ensure accurate and timely delivery of payroll - submission of MC & related medical invoices, OTs & additional allowances, workers’ salary adjustments and loans etc
• Costings for transportations, dormitories and SP electricity & utilities
• Prepare workers’ profile, draft an overview for appraisals to propose workers’ salary to Directors for review and approval
• Update workers’ details, employment data and deployment
• Monitor and follow up on passports’ expiry
• Administer activities – such as annual leave records, submission of medical claims, maternity/paternity/childcare leave, expenditure and other ad-hoc tasks
• Register workers for training and safety programs – AWSHPP / AWSHCS
• Co-ordinate and oversee the organizing of company events; recreation activities and workplace health promotion etc
• Other cross functional projects may be assigned throughout the course of work to align with the company’s objectives and strategies.
• Settle final salary settlement and purchase flight tickets for repatriations
• Conduct exit interview for resignees

Advertise on privately owned cars connects advertisers to drivers for transit advertising through crowdsourcing.

Major responsibility:-

Understanding clients’ needs and the marketing trends, tailoring creative B2B advertising campaigns with partnership of the local private transport service provider, GRAB.

• Engage and acquire new clients by engaging in outreach, initiating dialogue, and providing information regarding our advertising services.
• Negotiating with clients about the cost, goals and details of a campaign
• Developed and executed detailed marketing and advertising plans
• Coordinated with advertising team to develop client presentation
• Ironed out contract and agreement terms with clients on a per project basis
• Determined client objectives and developed detailed plans to achieve goals
• Generating leads and cold calling to obtain appointments with advertisers
• Assist with challenging client requests

Major responsibility:-

Publishing and media consultancy organizations that provide a top-notch branding platform online for SMEs Enterprises and other businesses.

• Launch brands as well as rebranding, plan and manage marketing strategies for clients, offer multiple marketing platforms such as advertising on online media coverages – SMRT trains, MediaCorp Channels, Business Times, Radio Channels, EDMs etc to increase publicity
• Enhancing in SEM growth and efficiency, e.g, audience targeting on website and mobile apps, through performing tests, aligning with other relevant channels, e.g. SEO and detailing out needs for additional tools
• Chasing of approval of editorial’ articles and arrange monthly seminars for recipients
• Leads and guides my team of sales representatives, set sales quotas and build sales plan, assign sales training programs for them on ways to improve their sales performance
• Maintains relationships with clients by providing support, guidance, recommend selling prospects and new opportunities, profit and service improvements
• Contributes to team effort by accomplishing related results
• Established good working relationships with customers/clients
• Work with SEM team to gain incremental traffic and revenue
• Work with editorial and marketing teams to drive SEO in content programming
• Demonstrated ability to set priorities and meet deadlines

Major responsibility:-

• Handling statement of detailed profit & loss, balance sheet and expenses and filing of GST Forms
• Oversee management functions including bookkeeping, payroll and invoices, reconcile and maintain petty cash and bank balances, preparation of monthly salary, assist in patent renewal calculation, liaise with company auditors and tax agents
• Hands on experience in ensuring general ledger posting and issuing credit and debit note
• Ability to deal effectively with general accounting and month-end closing deadlines
• Perform data-entry, documentation, printing and filing as well as additional clerical duties and prepare AGM & EGM reports
• Maintain HR activities and programs; such as staffs’ annual, medical and compensation leave, expenditure; training and safety; general office maintenance
• Answering incoming calls and directing calls to appropriate associates
• Assist on any ad-hoc tasks as required by the department
• Co-ordinated and presented training programs to enhance office staffs’ level of performance and encourage personal/professional management after attending seminars
• Experienced in processing various types of accounts payable and receivable transactions using accounting software
• Process comprehensive expense reports and approve expenses on behalf of executives
• Trained new administrative staff