Summary
Work History
Education
Skills
Work Preference
Timeline
Overview
RegisteredNurse

Cecilia Chan

Personal Assistance & Administration

Summary

Knowledgeable and with proven track record in managing daily operations and supporting executives. Demonstrated ability to anticipate needs and streamline processes, enhancing efficiency and productivity. Professional assistant with experience in managing executive schedules, coordinating meetings, and handling confidential information. Strong focus on team collaboration and achieving results. Adaptable and trusted for efficiency. Skills include executive calendar management, travel arrangements, and effective communications.

Work History

PA/Senior Administrative Officer

Royal Norwegian Embassy
06.2001 - 01.2025
  • Maintenance of personal and professional documentation for diplomatic staff
  • Co-ordinate personal and professional calendars, including Head of Mission's appointments for future events.
  • Emails and other correspondence to facilitate communication and enhance work processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Liaison with governmental agencies and ministries to facilitate diplomatic meetings
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Streamlined communication, acted as primary point of contact between executives and internal/external stakeholders.
  • Maintained appropriate filing of personal and professional documentation.

Executive Secretary

Roche Vitamins Asia Pacific Pte Ltd
11.1995 - 03.2000
  • Full spectrum of secretarial and administrative support to Area, Area Technical and Commercial Managers (team of 4)
  • Emails, correspondence, and ad-hoc duties to facilitate communication and enhance business processes
  • Served as liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels within Asia Pacific regional offices
  • Special project management to assist Area Technical Manager for annual regional exhibitions from planning to final stages

Confidential Secretary

Cynamid (Singapore) Far East
03.1993 - 10.1995
  • Full spectrum of secretarial and executive administrative support to Regional Technical Director (RTD)
  • Disbursement and maintenance of technical research record for distribution to Asia Pacific regional offices for product registrations
  • Liaison on behalf of RTD within Asia Pacific regional offices and executives
  • Facilitated smooth operations within the organization by promptly addressing inquiries from both internal and external stakeholders

Confidential Secretary

Compagnie Generale De Geophysique, Marine Division
01.1992 - 03.1993
  • Full secretarial and administrative support to Marine, Operations, and Equipment Managers including Head Office executives and vessel personnel
  • Correspondence and travel arrangements
  • Ensure cost-effective arrangements for on-shore leisure and business activities for ship's personnel
  • Meticulous preparation of business tenders and bids within tight time frames
  • Office management and administrative duties

Confidential Secretary

Cargill Commodity Trading Pte Ltd
09.1990 - 01.1992
  • Secretarial support and executive support to three Divisional Departmental Heads (Finance, IT and Audit) and their subordinates
  • Preparations of extensive travel arrangements for Divisional Departmental Heads and submission of travel and expense reports
  • Adhoc duties for implementation of in-house quality program

Senior Receptionist/Shift Leader

Sheraton Utama Hotel
06.1983 - 10.1988
  • Provided professional, knowledgeable assistance to all guests and customers to ensure exemplary service
  • Acted as first point of contact and set appointments for prospective clients.
  • Supervise junior receptionists to ensure best practices, to provide a positive stay-experience for all guests
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.

Clerk

Fraser & Neave (S) Pte Ltd
06.1976 - 02.1982
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Promoted to Plant Tour Guide in August 1979
  • Provided informative tours to canning and bottling plant
  • Ensure visitors takeaway a positive impression of the company and the exacting process to produce quality canned/bottled soft drinks

Education

Bachelor of Arts - English With Management

The Open University in Collaboration With SIM
Singapore
12.2000

Skills

  • Time Management, Multitasking and Organization
  • Customer Service
  • Strong Work Ethic with Strong Communication Skills
  • Creative Thinking Capacity with detailed oriented mindset
  • Professional and Mature Dedicated Team Player
  • Advanced interpersonal skills and Resourceful
  • Event Planning
  • Microsoft Office proficiency

Work Preference

Work Type

Full TimePart Time

Work Location

On-SiteHybrid

Important To Me

Work-life balanceCompany CultureFlexible work hoursPaid time offHealthcare benefitsTeam Building / Company RetreatsPaid sick leave

Timeline

PA/Senior Administrative Officer

Royal Norwegian Embassy
06.2001 - 01.2025

Executive Secretary

Roche Vitamins Asia Pacific Pte Ltd
11.1995 - 03.2000

Confidential Secretary

Cynamid (Singapore) Far East
03.1993 - 10.1995

Confidential Secretary

Compagnie Generale De Geophysique, Marine Division
01.1992 - 03.1993

Confidential Secretary

Cargill Commodity Trading Pte Ltd
09.1990 - 01.1992

Senior Receptionist/Shift Leader

Sheraton Utama Hotel
06.1983 - 10.1988

Clerk

Fraser & Neave (S) Pte Ltd
06.1976 - 02.1982

Bachelor of Arts - English With Management

The Open University in Collaboration With SIM

Overview

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28

Administrative and Executive Supoort

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Cecilia ChanPersonal Assistance & Administration