Cecilia Seguerra
Summary
Proven track record in customer service and cash handling, honed at Ntuc FairPrice. Excelled in enhancing customer satisfaction and loyalty through exceptional assistance and resolving complaints with professionalism. Demonstrated strong work ethic and empathy, significantly contributing to positive feedback from shoppers. Skilled in operating cash registers with high accuracy, ensuring seamless transactions.
Overview
17
17
years of professional experience
Work History
Cashier
Ntuc FairPrice
04.2007 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor In Business Education - Business Education
Polytechnic University of The Philippines
Philippines1997
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
Timeline
Cashier
Ntuc FairPrice
04.2007 - Current
Bachelor In Business Education - Business Education
Polytechnic University of The Philippines
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