CATHY ZHAO

IT Talent Acquisition Professional

• Boosted success of client's organization by improving performance, motivation, job satisfaction, hiring practices, training programs and management systems.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
• Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.

• Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments. Coordinated presentations for customers and project members to detail project scope, progress and results.

• Mapped current business and operational processes and recommended areas for improvement.
• Optimized system and platform performance capabilities in most efficient, practical way possible.