CATHERINE SIAM SHIEK YUEN
Summary
Accomplished Credit Controller and Account Executive with a proven track record at Freshening Industries Pte Ltd, enhancing credit control and financial accuracy through effective debt recovery and account reconciliation. Demonstrated expertise in improving cash flow and fostering cross-functional collaboration, achieving significant reductions in overdue balances. Skilled in negotiation and teamwork, adept at driving financial stability and client satisfaction.
Overview
10
10
years of professional experience
Work History
Credit Controller
Freshening Industries Pte Ltd
01.2016 - 06.2017
- Supported sales teams by providing accurate credit information for new and existing customers.
- Increased collection rates through proactive account management and regular follow-ups with clients.
- Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Reached out to customers to check on payments and convey options.
- Performed checks of customer creditworthiness and current situations.
- Responded to disputes calmly and applied logical, knowledgeable approaches to devise solutions.
Account Executive - Payables and Receivables
Fresehening Insdustries Pte Ltd
01.2008 - 05.2009
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Maintained organized filing system for financial records, enabling easy access during audits or other review processes.
- Collaborated with sales team to ensure accurate invoicing and timely collections, resulting in improved cash flow.
- Reduced outstanding receivables by diligently following up on overdue invoices and negotiating payment plans with clients.
- Enhanced client relationships through effective communication and prompt resolution of billing inquiries or disputes.
- Increased accuracy of financial reports by reconciling accounts, identifying discrepancies, and rectifying errors in a timely manner.
- Provided support during audits by gathering requested documentation and answering questions from external auditors.
Account Executive
AZ DIGITAL PTE LTD
01.2007 - 03.2008
- Conducted regular reviews of aged accounts receivable reports, ensuring timely follow-up on past due balances.
- Increased accuracy of financial reports by reconciling accounts, identifying discrepancies, and rectifying errors in a timely manner.
- Developed monthly financial statements for management review, enabling better decision-making based on accurate data.
- Provided support during audits by gathering requested documentation and answering questions from external auditors.
- Facilitated smooth month-end closing procedures by completing all required tasks accurately and ahead of schedule.
- Negotiated with suppliers to extend payment terms, improving cash flow.
- Reconciled bank statements monthly, identifying and resolving discrepancies promptly.
Education
No Degree - Certified Accounting Technician (CAT/ACCA)
SAA GLOBAL EDUCATION
SINGAPORE 05-2012
No Degree - Office Skills
Institute Techinical Education (ITE)
Simei 10-2006
No Degree - MYOB ACCOUNTING SOFTWARE
LCCI
Singapore, Null, Singapore10-2006
Skills
- Risk evaluations
- Debt recovery expertise
- Deadline oriented approach
- Account reconciliation proficiency
- Strong negotiation
- Credit control procedures
- Teamwork and collaboration
- Credit reviews
- Fraud detection techniques
- Cross-functional collaboration
Languages
English
Intermediate (B1)
Malay
Intermediate (B1)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Credit Controller
Freshening Industries Pte Ltd
01.2016 - 06.2017
Account Executive - Payables and Receivables
Fresehening Insdustries Pte Ltd
01.2008 - 05.2009
Account Executive
AZ DIGITAL PTE LTD
01.2007 - 03.2008
No Degree - Certified Accounting Technician (CAT/ACCA)
SAA GLOBAL EDUCATION
No Degree - Office Skills
Institute Techinical Education (ITE)
No Degree - MYOB ACCOUNTING SOFTWARE
LCCI
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