Driven to finding reliable solutions for software issues. Experienced in Troubleshooting and Job development, offering skillsets that is required for those purposes. Accustomed to working with cross-cultural.
Overview
11
11
years of professional experience
Work History
Applications Consultant
NCS Pte Ltd
07.2019 - Current
Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
Corrected and modified java application & its store-procedures (code-level) to improve performance.
Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
Developed batch jobs for CR (change request) team for additional requirements and productivity purposes.
Provided analysis and consultation servers to address application's operational issues which involves detecting and investigation of the affected case, which will lead to a fix or an alternative means to resolve the issue.
Following up with colleagues when help is required along with taking lead role when needed.
Internship Student
UOB Kay Hian
05.2018 - 08.2018
Sorted, organized, and maintained files.
Assisted to monitor if data received from selection queries is implemented correctly on e-Statement templates.
Developed Unix shell scripting to optimize and calibrate the process of the data received.
Reported back to instructor to receive day-to-day tasks and responsibilities.
Assistant Logistics Manager
ZEISS Group
10.2016 - 04.2017
In charge on handling the Logistic warehouse department along with the updates and possible improvements to the system at hand.
Constructed new systems changing certain standard workflows to increase efficiency along with using Excel sheets to closely monitor products coming in.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Internship Student
OpenNet PTE LTD
10.2012 - 12.2012
Generating statistic reports, handling customer service issues and updating the SOP of certain roles in the company.