
Dynamic and results-driven professional with extensive experience in customer service and teamwork. Proven ability to motivate clients and enhance their fitness journeys while maintaining a clean and organized environment. Skilled in problem-solving and time management, consistently achieving high customer satisfaction.
• Going above and beyond to make sure that i describe detailedly about the certain products customers have enquiry for.
• Helping colleagues to close deals with unsure customers.
• Keeping the booth clean.
• Managed adhoc duties and customer service tasks.
• Responded to emails and WhatsApp inquiries.
• Maintained gym cleanliness.
• Welcomed customers professionally and assisted with gym and therapy inquiries.
• Answered calls and provided information about services.
• Adhered to gym policies and procedures to reduce service errors and improve customer experience.