Supervisor NTUC FAIRPRICE CO-OPERATIVE LIMITED
11.2021 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Achieved results by working with staff to meet established targets.
Maintained compliance with company policies, objectives, and communication goals.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Conducted routine inspections to check quality and compliance with established specifications.
Developed and implemented customer service policies to enhance satisfaction.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
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