CAROLINE TAN PEK CHEN

· Manage the end-to-end recruitment process, from job posting, conduct interview and collaborate with hiring managers to onboarding & offboarding

· Full spectrum of employees and Foreign Workers Administration which includes renewal/ contract work pass application/termination/Security Bond purchase

· Prepare all HR letters such as appointment, promotion, transfer and resignation and related HR reports.

· Serves as the initial point of contact for employees’ issues and inquiries, including but not limited to benefits and company policies.

· Responsible for all administration relating to employees benefits & compensation policies In charge of ITE Internship/ Work study Diploma Program.

· Responsible for proper documentation and maintenance of all HR files in both office & SAP.

· To send workers for medical examination timely, (e.g 6 Monthly Medical Examination, Lead Examination)

· Managed employee relations issues effectively, resolving conflicts professionally and efficiently.

· Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.

· To perform any other ad-hoc HR duties as and when assigned

·Responsible for end-to-end recruitment for permanent, contractual and temporary employees and transfer processes

·Create, maintain, and update employee data in the Human Resources Information System and ensure completeness and consistency of all relevant data

·Maintain employees’ leaves, medical and attendance record

·Responsible for work pass applications and renewals through WPOL, EPOL and other statutory requirements from time to time

·Handling employees welfare programmes and events such as Annual Health Screening Event

·Handle monthly payroll matters such as checking and calculating timesheets within the timeline

·Manage staffs training matters and administer training-related funding and claims

·Liaising with stakeholders on the requirement for internship and arrange the onboarding & off boarding of the students

·Handle Monthly expenses claim for all the staffs

·Supporting the HR & Operations Department in full spectrum of human resource & administrative duties

·Support HR Manager in ad-hoc HR project/task.

·Support the department in other day-to-day functions and administrative matters

·Updated office/store supply ordering to optimize the supply budget

·Organized on-site meeting arrangements and schedules

·Kept online filing systems updated as needed

·Update office policies regarding business software and its use

·Shared and guide the team and other departments updated policies

·Put up purchase requests and ensure the expenses are within the budget for all approved purchases and submit for necessary approvals and verify invoices for the raised purchases upon delivery of goods and services

·Involved in events, handling all the logistic support

·Liaise with managers & source for quotation with the vendors

·Manage Licenses & contracts for the department

·Work hand in hand with HOD on yearly budget expenditures

·Handle Part Time hiring such as arranging interview for the department

·Serve as a middle person within department & others shared-services department

·Such as Human Resource, Procurement & Finance.

·Update information in the database on a regular basis

·Ensured that file histories are updated

·Managed Supervisor’s calendar for daily meetings within internal department and external Parties

·Provide ad-hoc daily support and assistance within the department

·Answered incoming calls and properly routed them according to office procedure

·Updated office supply ordering to optimize the supply budget

·Organized on-site meeting arrangements and schedules

·Kept online filing systems updated as needed

·Manage office operations and delegate tasks to the relevant managers

·Update office policies regarding business software and its use

·In-charge of headcount movement within the department based on budget

·Assist superior on the yearly budget

·Side duties as a compliance representative for the department

·Ensure all claims/reports is submitted to Compliance team within the timeframe

·Shared and guide the team and other departments on compliance SOP

·Coordinate internal training on compliance, maintaining training records

·Arranged Team outing yearly within the budget

·Put up purchase requests and ensure the expenses are within the budget for all approved purchases and submit for necessary approvals and verify invoices for the raised purchases upon delivery of goods and services.

·Handle and arrange internal and external trainings for the staffs, coordinating with external company

·Liaising with training vendors to ensure prompt course delivery & programme effectiveness

·Assist in funding application/ financial processes related to training program

·Coordinate and liaising with external training vendor on the logistic arrangements for external trainings

·Provide support in full spectrum to the HR Team with profile matching of suitable applicants.

·Assist with profile matching of suitable applicants

·Responsible for HR recruitments such as arrangement of interviews, coordination of interview such as booking of venue, liaising with the agents

·Provide support in full spectrum to the HR Team

·Handle work permit/employment pass renewal and new application

·Handle and arrange internal and external trainings for the staffs, coordinating with external company

·Internship programme

·Assist in orientation for new students

·Handle their documents

·Manage their medical leaves

·Assist in funding application/ financial processes related to training program.