Caroline She
Summary
Versatile professional with a background at Ng Teng Fong General Hospital, skilled in patient care and customer service. Adept in data entry and multilingual communication (Chinese, English, Hokkien, Malay), demonstrating a fast learning ability and a commitment to enhancing patients satisfaction and care quality.
Overview
16
16
years of professional experience
Work History
BCA ( Basic Care Assistant )
Ng Teng Fong General Hospital
12.2019 - Current
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Admin Assistant
Daikin Air-Conditioning
12.2018 - 12.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assistant Teacher
Champkids Academy
01.2017 - 12.2019
- Supported student physical, mental, and social development using classroom games and activities.
- work with smaller groups of students for remedial teaching or reinforcing the learning process
- help student adjust, learn and socialize and report to teachers about posibble behaviours.
Admin and Purchasing
Redwood Interior Design
02.2011 - 12.2011
- assist in doing admin work and liaising with suppliers.
Sales and Marketing Manager
Style Bridal & Beauty
11.2008 - 02.2011
- meet monthly sales quota
- conduct bridal fitting appointment with clients to determine their needs and provide appropriate gown/package recommendations.
- respond to all customer emails, messages and calls in a professional and timely manner.
Education
Diploma - Hotel And Tourism
Pmci Professional Management College Indonesia
Indonesia12-2005
Senior High School - Senior High School
Sri Inai Petaling Jaya
Malaysia11-2004
Skills
- Patient care
- customer service
- fast learner
- able to communicate in chinese, english, hokkien and malay
- data entry
Timeline
BCA ( Basic Care Assistant )
Ng Teng Fong General Hospital
12.2019 - Current
Admin Assistant
Daikin Air-Conditioning
12.2018 - 12.2019
Assistant Teacher
Champkids Academy
01.2017 - 12.2019
Admin and Purchasing
Redwood Interior Design
02.2011 - 12.2011
Sales and Marketing Manager
Style Bridal & Beauty
11.2008 - 02.2011
Diploma - Hotel And Tourism
Pmci Professional Management College Indonesia
Senior High School - Senior High School
Sri Inai Petaling Jaya
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