Carolin Barr K.

susGain is a B Corp-certified social enterprise offering gamified digital solutions (mobile and web apps) to foster sustainable behaviour change. Through bespoke programs, it engages employees and students, enabling organizations to measure and amplify their environmental and social impact.

• Lead the end-to-end conceptualization, design, and continuous improvement of susGain’s gamified digital platforms, enabling sustainable behaviour change through engaging mobile and web experiences.
• Develop and nurture strategic partnerships with corporate clients, government agencies, and NGOs to drive business growth and expand susGain’s impact ecosystem across Asia-Pacific.
• Build and manage a cross-functional team, fostering a collaborative, purpose-driven culture and ensuring efficient delivery across product, marketing, and operations.
• Drive business development and sales efforts, securing long-term engagements with MNCs, public sector entities, and sustainability-focused organizations.
• Champion youth development and thought leadership in behavioral change for sustainability, regularly speaking at conferences, delivering guest lectures, and mentoring students and early-stage entrepreneurs.

• Managed accounts for 30+ multinational clients across Singapore, Hong Kong, and Malaysia.
• Delivered training and consulting projects across Asia.
• Designed and evaluated digital learning solutions.

Key Achievements:

• Surpassed 2018 annual sales target by 31%.
• Built a client portfolio from scratch, expanding strategic partnerships.
• Led CRM implementation (Zoho) company-wide.

• Designed and delivered intercultural training on cultural awareness, communication, and diversity, focusing on German, Southeast Asian, and US cultures.

• Supported Executive Director, Board of Directors, and local chapters.
• Organized board meetings, conferences, and fundraising events.
• Provided confidential administrative support.

• Coordinated senior management meetings and policy projects.
• Assisted in financial documentation and stakeholder communications.

• Managed multinational team of 30 for major APAC, AMER, and EMEA accounts.
• Led client projects and service operations.