Carol Tan Bee Leng
Singapore
Summary
Seeking a position in a dynamic corporation where I can utilize my skills and experience in the service industry
Overview
27
27
years of professional experience
9
9
years of post-secondary education
4
4
Languages
Work History
Lead Operations Manager
Greenserve Landscape Services Sdn Bdn
2013.01 - Current
- Motivated and trained employees to maximize team productivity.
- Streamlined operations by implementing efficient processes and procedures for the team.
- Conducted regular performance evaluations for team members, providing constructive feedback to facilitate growth and development.
- Collaborated with cross-functional departments to align operational goals and strategies, ensuring smooth execution of projects.
- Instituted quality control measures to maintain high standards of work output from all members of the team consistently.
Lead Development Manager (Integrated Media Sales)
MediaCorp Pte Ltd
2010.01 - 2013.01
- Service existing media advertising accounts and reinforcing company-customer relationship
- Expanding the company’ current media advertising customer base
- Plan marketing directions, and devising new strategies according to the customer’s exacting requirements and specific needs
- Liaising with the various departments and following through with the customers from idea till execution
- Achieved 100% quota for the year of 2010 and 2011
- Achieved a total of 120 new accounts during my stay
Assistant Manager, Events
SPH MediaBoxOffice Pte Ltd
2008.01 - 2009.01
- Service existing and exploring new accounts for company’s outdoor event media
- Sites Inspection and administrative work
- Arrange and coordinate contractors’ supplies
- Clinched major events for Pure Yoga, Far East Organisation and Samsung
- Managed 100% tenancy in Chevron House and Toa Payoh Hub cart sales
Sales & Marketing Manager
Laguna Holiday Resorts
2003.01 - 2007.12
- Company Overview: Phuket
- Duties included showing and informing tourists from various countries the myriad of facilities in our range of prestigious hotels, including Allamanda, Dusit, Sheraton and Banyan Tree
- To accommodate corporate and individual stay
- Achieved 95% occupancy rate for the resort consistently
- Phuket
Sales Representative
Cycle & Carriage Automotive Pte Ltd
1998.01 - 2003.01
- Company Overview: (Main Distributor)
- Retail sales of Mitsubishi passenger and commercial vehicles; achieved and excelled the monthly and yearly quotas set by management
- Admirable track record in providing excellent level of customer service and support during sales and after sales process
- Continually achieved repeat sales and ready referrals from satisfied customers
- Assisted customers in all matters related to buying and selling of vehicles including information regarding automotive hire-purchase plans and insurance, COE bidding, new vehicle registration, trade-ins of used cars and de-registration of old cars procedures
- Retail sales of Mercedes-Benz passenger and commercial vehicles
- Prepared documentation for customers (insurance, loans, COE biddings and LTA documentation)
- Demonstrations and delivery of vehicles to customers
- Attended to customer’s enquiries and feedbacks for pre and after-sales services
- Achieved Top Sales and Top Quota awards from 1998 to 2003
- (Main Distributor)
Education
Advanced Diploma - International Marketing, Principle & Practices of Marketing, International Economics, Fundamentals of International Financial Management
Productivity Standards Board (PSB Academy)
1991.01 - 1995.04
GCE – ‘O’ Levels - undefined
Anderson Secondary School
1991.01 - 1995.04
Skills
General computer Skills
*Top sales in every sales jobs
*Top Sales in Cycle & Carriage Industries (S) Pte Ltd for 7 consecutive years in retail sales of Mitsubishi vehicles
Salary
S$3920 (inclusive of transport allowance), To be advised
Personal Information
- Age: 40+
- License: Valid Class 3 license
- Nationality: Singaporean
- Marital Status: Single
- Contact : 96211121
- Email : Caroltan5@gmail.com
Timeline
Lead Operations Manager
Greenserve Landscape Services Sdn Bdn
2013.01 - Current
Lead Development Manager (Integrated Media Sales)
MediaCorp Pte Ltd
2010.01 - 2013.01
Assistant Manager, Events
SPH MediaBoxOffice Pte Ltd
2008.01 - 2009.01
Sales & Marketing Manager
Laguna Holiday Resorts
2003.01 - 2007.12
Sales Representative
Cycle & Carriage Automotive Pte Ltd
1998.01 - 2003.01
Advanced Diploma - International Marketing, Principle & Practices of Marketing, International Economics, Fundamentals of International Financial Management
Productivity Standards Board (PSB Academy)
1991.01 - 1995.04
GCE – ‘O’ Levels - undefined
Anderson Secondary School
1991.01 - 1995.04