Overview
Work History
Timeline
Generic
Pang Chiu Ting Carol

Pang Chiu Ting Carol

Overview

3
3
years of professional experience

Work History

HR Director

Zenika Pte Ltd
06.2022 - Current
  • Architected and executed HR strategies aligning people initiatives with overarching business objectives.
  • Provided strategic HR counsel to executive leadership, influencing decisions on talent management, organizational development, and workforce planning to drive growth.
  • Led and championed HR initiatives that fueled business expansion and cultivated a positive, high-performing employee culture.
  • Designed and implemented comprehensive global talent programs, including leadership development, mentoring, coaching, and cross-cultural training across diverse regions (France, Canada, Singapore, Morocco).
  • Developed and launched a new leadership potential framework to proactively identify and cultivate future leaders within the organization.
  • Oversaw talent acquisition efforts, ensuring alignment with company values and growth strategies.
  • Implemented robust talent development programs to significantly enhance employee skills and prepare them for future advancement and leadership roles.
  • Conducted in-depth workforce analysis and planning to accurately anticipate future talent needs and develop proactive recruitment strategies.
  • Implemented data-driven approaches for workforce planning, enabling proactive talent management decisions.
  • Strengthened employer brand through targeted recruitment marketing campaigns aimed at attracting top-tier candidates.
  • Spearheaded the achievement of "Great Place to Work" status for three consecutive years, significantly improving employee satisfaction from 84% (2022) to 90% (2024).
  • Cultivated a positive and inclusive work environment that dramatically improved employee engagement, open communication, and respect for diversity.
  • Developed and implemented an employee engagement plan that slashed the turnover rate from 45% (2022) to 12% (2024).
  • Revamped and administered competitive compensation and benefits programs, conducting thorough market analysis to ensure alignment with industry standards and maintaining a minimum 90% compa-ratio for all employees.
  • Successfully optimized employee medical insurance plans, achieving a 10% cost savings while maintaining comprehensive coverage.
  • Implemented and managed robust performance management systems to drive employee performance, facilitate constructive feedback, and pinpoint development opportunities.
  • Oversaw the successful implementation and maintenance of HRIS and ATS systems, streamlining recruitment processes, improving data management, and enhancing overall HR efficiency.
  • Managed HR budget effectively, ensuring optimal allocation of resources to support strategic initiatives.
  • Developed and enforced HR policies and procedures to ensure full compliance with employment laws and industry best practices.
  • Led and mentored a team of two HR professionals, providing strategic guidance, coaching, and development opportunities that maximized their performance and contributions.
  • Supported organizational change initiatives by guiding employees through periods of transition, minimizing disruption to productivity.
  • Invested in professional development opportunities for the HR team, fostering continuous learning and improvement.
  • Managed employee relations issues with care and confidentiality, maintaining trust with staff members while resolving conflicts effectively.
  • Introduced training programs that enhanced skillset among staff members and improved overall performance levels within the organization.
  • Spearheaded leadership development programs to support the growth and advancement of high-potential employees.

Timeline

HR Director

Zenika Pte Ltd
06.2022 - Current
Pang Chiu Ting Carol