CARINA THAM
Summary
Dedicated to embracing new experiences and seeking fresh opportunities to leverage strong communication and organizational abilities. Firmly believing in the adage, "Choose a career you love and you will never have to work a day in your life," I am committed to finding a role that aligns with my passion and allows me to thrive. Eager to contribute skills and make a meaningful impact, I am excited to embark on the next chapter of my professional journey.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resource Executive
Bukit Batok Driving Centre Ltd
11.2023 - 05.2024
- Coordination on Recruitment processes including on-boarding & off-boarding administration
- Ensure timely and accuracy when updating of employee data in HR database and all info is to be kept strictly in high confidence
- Renewal of work pass (including security bond application) and cancellation of work pass
- All other general HR Administration i.e
- Employee benefits (e.g
- Recording of Insurance / Expenses claim, Health Screening, Flu Vaccination status) and involvement in monthly/yearly company events
- Reason For Leaving: 6-month contract end - (Cover Maternity)
Human Resource Executive
NAGAOKA PTE LTD
03.2020 - 10.2023
- Handle all administrative tasks for onboarding/offboarding, new-hire orientations
- Facilitate the on-boarding/off-boarding process by preparing the letter of appointment/end of employment letter, work pass application/termination and coordinate with the respective departments
- Collect and compile all necessary documents to create new hire's profile / P-file
- Updating employee's database in payroll including leave, mc and attendances, prepare employee payroll processing (OT, allowance, deduction) and distributing hard copy or electronic paychecks
- Gathering and examining timesheets to ensure their validity, entering start and end times onto payroll software
- Handing medical, insurance claims and employee claims, submit and follow up on group medical insurance claim
- Handle Application of training grants and national service make up pay claim process
- Arrange for employee gifts such as well hamper and condolence wreath
- Monitor and coordinate work passes renewal and its related administration, Insurance, Pass Cancellation & Arrange Dormitory for foreign workers
- Register and Renewal courses and upkeep of training records - (E.g., Bcss course, wsh, work at height, core trade, - multiskilled, One stop renewal, etc.)
- Screened and transferred incoming call, transmitted information and document to internal personnel and handling 24- hour hotline call back
- Computerized office activities, maintained customer communications and tracked record through delivery
- Managing purchase orders and maintaining purchase records and Quotation for repair, replacement, lift modernization work
- Arrange technician and sub-contractor for daily job task and duties
- Purchase equipment's from oversea, negotiated with vendors to enhance profitability, reducing operating costs and boosting efficiency and arrange oversea shipping
- Reviewed order data to verify transaction and shipping dates
- Liaised with BCA officer for formal application processes
- Resolved guest issues by identify source of complaint and formulating corrective action with supervisor and coordinated, negotiated, renew service agreement with client
- Performing vendor research
- Selection to enhance profitability, reducing operating costs and boosting efficiency
- Reason For Leaving: Looking to change for a better environment
Customer Service & Front- Line Associate - (Part time)
Western Union
08.2018 - 11.2022
- Responsible for processing of all transactions efficiently
- Professionally deal with customer enquiries in timely manner
- Resolve and follow up on pending transactions escalating when needed
- Ensuring all transactions are performed in accordance with company compliance rule
- Meeting of individual targets set by management
- Responsible for personal float and performing bank on day closing when necessary
- Responsible for cash their till and cash to be balanced
- Support marketing efforts - Ensuring all promotions are well positioned to drive transactions and meet business goals
- Reason For Leaving: Looking for a better career opportunity
Personal Assistant
AIA PRIVATE LIMITED
01.2018 - 12.2018
- Update and Check AIA policyholder in data entry in system
- Assist Agent to arrange health check- up appointments for clients
- Handle Client Insurance Paperwork for new application/Cancellation/ Renew/ Claims
- Submit Client Claims & Review Claims Status at Customer Service Counter
- Prepare Document: Printing / Scanning / Filing Papers Work
- Write Well- Wishing new year cards & Prepared Red Packet for Clients
- Reason For Leaving: Further my studies
Admin Assistant
Arov Technologies Private Limited
11.2012 - 12.2017
- Purchase Stationery and pantry items
- Book Flight Ticket & Hotel
- Arrange and Plan for Company Outing Trips
- Issue cheque to sub con and contractor's
- Data entry: Verify various invoices and update invoices into accounting data base
- Prepared and updated Profit and Loss P&L Statements
- Prepare reconciliation of supplier's statements
- Involved in invoicing and billing
- Received cheque Update into database
- Handling petty Cash claims
- Reason Of Leaving: Company Ceases Operation
Education
Bachelor of Arts Honours - Business Administration
Birmingham City University
10.2022
Diploma - Legal Studies
Kaplan Higher Education
10.2019
Wood grove Secondary School -
10.2012
Fuchun Primary School -
10.2008
Skills
- UNIT 4
- MYOB Accounting
- QuickBooks
- Million Payroll
- Open soft Payroll
- SME People Central Payroll
- Info Tech Payroll
- Payroll Payday HRMS
- Microsoft Office (Word, PowerPoint, Excel & Outlook)
- Corel Draw X4
Certification
- LCCI LEVEL 1 & 2 DIPLOMA, 2022
- SNEF - Essentials of the employment act, 2022
- Horizon learning - Beauty elective module, 2011
- Mastereign enrichment group - Music producer programmed, 2011
- Mastereign enrichment group - Hip-hop dance programmed, 2009 & 2010
Languages
English
Chinese (Mandarin)
Chinese (Cantonese)
Timeline
Human Resource Executive
Bukit Batok Driving Centre Ltd
11.2023 - 05.2024
Human Resource Executive
NAGAOKA PTE LTD
03.2020 - 10.2023
Customer Service & Front- Line Associate - (Part time)
Western Union
08.2018 - 11.2022
Personal Assistant
AIA PRIVATE LIMITED
01.2018 - 12.2018
Admin Assistant
Arov Technologies Private Limited
11.2012 - 12.2017
Bachelor of Arts Honours - Business Administration
Birmingham City University
Diploma - Legal Studies
Kaplan Higher Education
Wood grove Secondary School -
Fuchun Primary School -
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