Candy Ng
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Market Coordinator
Alfa Laval Technologies AB
11.2018 - Current
- Outbound Order handling for assigned customers (SG, JP, TW, CN/HK, MY, KR, TH, PH, TR, IN, Middle East):
- Manage order process from order entry, expediting and invoicing through SNow tickets
- Release hold orders
- Manual order entry for non-edi customers / CPO/OPT price
- Handle order changes requests (address, qty, price discounts, etc)
- Expedite orders with long lead time
- Returns from customers and issue of credit notes
- GST rebates
- Issue COC / COO
- Ensure tickets resolved within 24 hrs
- Run Ordercheck file to release orders
- Reschedule dispatch date in MWS415
- Release stuck orders in OIS275
- Running Hold orders report weekly
- Check MWS410 for orders stuck due to address validation
- Check OIS150 for invoicing complete
- Update currency rate
- Update / block public holidays in Pulse / Movex yearly
- Update CPO pricelist yearly
- Backup for Aisha customers when she is on leave
- Handle emergency service requests on rotation basis
- Preparing pick list for BGS
- Preparing shipping documentation for BGS
- Monthly billing for BGS
- Return stock to DC Tumba via Next
- Purchasing/Sourcing/ Raise PO for office use/ Warehouse consumable
- Releasing MO kits from Blue Yonder, raise PO for parts for MO assembly
- Others
- Participate in ALPS and project implementation
- Support in new project implementation
- Execute production work with SOP as a base
- Be active in Status Board meetings
- Be active in problem resolution and other improvement activities
- Suggest improvements of SOP
- Always consider waste elimination
- Engaged in 5S, safety and quality and immediately call for TL in case of problems/risks
- Responsibility to develop and inform him/herself
- Last Drawn Salary: Basic S$3620
Drager
Singapore Pte Ltd
03.2017 - 10.2018
Order handler
Alfa Laval Singapore Pte Ltd
01.2015 - 03.2017
- Provide quotations to customer
- Order processing and maintain filing system
- Follow up on order status, delivery and payment
- Follow up on customers’ claims such freight charges, warranty, return goods, wrong shipment
- Liaise with factories to obtain information such as technical aspects, pricings, production schedules, shipment and any other information required
- Last Drawn Salary: Basic S$3300
Sales Administrator
Roper Southeast LLC
03.2012 - 12.2014
- Attend to customers enquiries and complaints (phones, emails or office visits)
- Provide technical assistance and advice to customers by reviewing the requirements of products
- Provide quotations to customer
- Order processing and maintain filing system
- Follow up on order status, delivery and payment
- Follow up on customers’ claims such freight charges, warranty, return goods, wrong shipment
- Liaise with factories to obtain information such as technical aspects, pricings, production schedules, shipment and any other information required
- Assist supervisor in report preparation or when necessary
- Assist supervisor to prepare agreements
- Assist supervisor to prepare necessary documents to obtain product type approvals
- Assist supervisor to print product catalogues
- Follow up on monthly statement and overdue payment
- Prepare letters for review by supervisor
- Coordinate shipment as required
- Coordinate hotel schedules and reservations
- Any other duties as required (visa application for internal and external customers, purchase of stationery or materials required for special requirement, etc...)
- Last Drawn Salary: Basic S$3030
Service inside Sales Representative
Microsoft Regional Sales Corporation
01.2012 - 03.2012
- Assist Sales executive on sales follow up
- Administrative
- Preparing quotation, pricing and proposal
- Last Drawn Salary: Basic S$2750
Sales Administrator
F&K Delvotec Bondtechnik GMBH Kg
06.2010 - 12.2011
- Responsible for DO, PO, quotation and invoicing
- Month end sales reports
- Sales of spare parts for our in-house bonder machines Last Drawn Salary: Basic S$2750
Indoor Sales Engineer
Precicon D&C Pte Ltd
08.2009 - 05.2010
- Responsible for DO, PO, quotation and invoicing
- Attending to clients’ inquiries by emails, fax and telephone
- Attend to walk-in customers
- Part setting or configuration for customer
- In charge of consignment for top customer
- Involve in solar projects Last Drawn Salary: Basic S$2500, variable commission Reason for leaving: To join Semicon industry, machine maker
Systems Integrator, Sales Engineer
ATT Systems, pore, Pte Ltd
05.2008 - 08.2009
- Handle sales inquires from incoming emails, fax, and telephone calls
- Prepare Tender documents to propose solutions for clients' upcoming projects
- Prepare technical proposals
- Prepare presentation slides and demo to clients Last Drawn Salary: Basic S$2,968 + Car Allowance S$500 + Petrol Card S$600 Reason for leaving current job: Looking for a better career advancement job
Distributor, Outdoor Sales Engineer
D'Mark Technologies (S) Pte Ltd
08.2006 - 03.2008
- Follow up with quotations, projects and sales forecast
- Achieve sales targets
- Paying routine visits to clients
- Doing cold calling to develop new customer accounts
- Chase payments
- Preparation of sales activities report
- Providing technical support or solution to customers
- Counter propose equivalent parts to customers based on specification
- Leading indoor sales staffs Last Drawn Salary: Basic $2400, car allowance $400, milleage claim $0.50/km Reason for leaving: Better career advancement and higher salary
Indoor Sales Engineer
D’Mark Technologies (S) Pte Ltd
02.2006 - 10.2006
- Responsible for DO, PO, quotation and invoicing
- Attending to clients’ inquiries by emails, fax and telephone
- Attend to walk-in customers
- Part setting or configuration for customer
Distributor, Indoor Sales Engineer
TDS Technology (S) Pte Ltd
03.2003 - 02.2006
- Responsible for DO, PO, quotation and invoicing
- Attending to clients’ inquiries by emails, fax and telephone
- Attend to walk-in customers
- Part setting or configuration for customer Last Drawn Salary: Basic $1400, variable incentive Reason for leaving: Reason for leaving: Given opportunity from superiors in TDS to join Dmark set up by them
Administrator
Maritec Laboratories Pte Ltd
01.2002 - 01.2003
- Report of testing results
- Administrative duties which includes purchasing laboratory parts, preparing delivery orders & invoicing
- Attend to customers’ inquiries
- Supervise Polytechnic industrial attachment students Last Drawn Salary: Basic $1200 Reason for leaving: For better career prospect
Philips Electronics S’pore Pte Ltd
01.2000 - 01.2000
Assembly line Operator
Motorola Electronics Pte Ltd
01.1998 - 01.1999
- Assembly of Handphone parts
- Troubleshooting of faulty parts
- Involve in QA work scope
Data Entry Clerk
Baxter Healthcare Pte Ltd
01.1997 - 01.1997
- Data entry of company products
- Error checking of the data
- Checking of product result
Education
Diploma - Electronic, Computer & Telecommunication Engineering
Ngee Ann Polytechnic
GCE - undefined
Fuchun Secondary School
Skills
- Computer Skills
- Microsoft Office
- Java Script (Basic)
- Turbo C 45
- Visual Basic
- Adobes Photo-shop
- CAD Program (PCB Circuits)
- Printshop Deluxe
- Impact (accounting software
- Accpac (accounting software)
- Pulse (Inhouse)
- SAP
- Visio
- Technical skills
- Workshop Training
- Soldering
- Circuit design
- Troubleshooting circuits
- Breadboarding
- Etching
- Assembly of circuits
- Customer Inquiries
- Planning and Coordinating
- Inventory Control Processes
- Teamwork and Collaboration
- Negotiation and Persuasion
- Order Accuracy
- Customer Acquisition
- Time Management
Accomplishments
- May – June 2001 Vocational Training Program Technopreneurship Design Centre
- Being taught product design, making of posters, using different materials, mechanical workshop skill and based on our electronic skill, we have to do a project, and present our product using power point
Additional Information
- Gender: Female Martial Status: Married No. of kids: 2 Race: Chinese Driving License: , Class 3 with own car
Timeline
Market Coordinator
Alfa Laval Technologies AB
11.2018 - Current
Drager
Singapore Pte Ltd
03.2017 - 10.2018
Order handler
Alfa Laval Singapore Pte Ltd
01.2015 - 03.2017
Sales Administrator
Roper Southeast LLC
03.2012 - 12.2014
Service inside Sales Representative
Microsoft Regional Sales Corporation
01.2012 - 03.2012
Sales Administrator
F&K Delvotec Bondtechnik GMBH Kg
06.2010 - 12.2011
Indoor Sales Engineer
Precicon D&C Pte Ltd
08.2009 - 05.2010
Systems Integrator, Sales Engineer
ATT Systems, pore, Pte Ltd
05.2008 - 08.2009
Distributor, Outdoor Sales Engineer
D'Mark Technologies (S) Pte Ltd
08.2006 - 03.2008
Indoor Sales Engineer
D’Mark Technologies (S) Pte Ltd
02.2006 - 10.2006
Distributor, Indoor Sales Engineer
TDS Technology (S) Pte Ltd
03.2003 - 02.2006
Administrator
Maritec Laboratories Pte Ltd
01.2002 - 01.2003
Philips Electronics S’pore Pte Ltd
01.2000 - 01.2000
Assembly line Operator
Motorola Electronics Pte Ltd
01.1998 - 01.1999
Data Entry Clerk
Baxter Healthcare Pte Ltd
01.1997 - 01.1997
Diploma - Electronic, Computer & Telecommunication Engineering
Ngee Ann Polytechnic
GCE - undefined
Fuchun Secondary School
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