Canaan Mok Wai Lok
Singapore
Summary
Information Technology student at Republic Polytechnic with hands-on leadership experience in the hospitality industry and a growing technical foundation in cloud computing, databases, software development, automation, and artificial intelligence. Experienced in leading teams, coordinating operations, and solving problems in fast-paced environments. Strong communicator with a passion for learning emerging technologies and applying technical solutions to improve efficiency and business processes. Seeking an internship opportunity to gain industry experience and contribute to innovative technology projects.
Overview
3
3
years of professional experience
Work History
part-time banquet captain
The Ritz-Carlton
01.2024 - Current
- Led part-time ballroom staff, briefed and assigned roles, and coordinated with culinary team to ensure seamless event execution.
- Oversaw setup, service, and teardown, monitored timelines and quality standards, resolved on-the-floor issues, and ensured smooth operation of every event.
- Supervised banquet staff to ensure high service standards and guest satisfaction.
- Coordinated event logistics for seamless execution of large-scale functions.
- Trained new team members on service protocols and operational procedures.
Food and Beverage Server
marina bay sands
10.2023 - 01.2024
- Delivered exceptional service to guests in a high-end dining environment.
- Served high volume of daily customers with attention to detail and personalized service.
- Coordinated with hosts, bussers, and kitchen staff to efficiently prepare and serve customers.
- Maintained cleanliness of dining areas and set tables to enhance guest experience.
Education
High School Diploma -
Republic Polytechnic
WoodlandsGCE 'O' level -
Unity Secondary School
Choa Chu KangSkills
Technical skils
Programming & Development Python HTML CSS JavaScriptDatabase Technologies SQL Database Design Data ManagementCloud & Infrastructure Cloud Computing Fundamentals Web Services APIsAI & Automation Machine Learning Fundamentals Artificial Intelligence Concepts
Professional Skills Leadership Team Collaboration Communication Problem Solving Project Coordination Customer Relationship Management
Languages
- Mandarin
- English, Native
- Mandarin, Fluent
Timeline
part-time banquet captain
The Ritz-Carlton
01.2024 - Current
Food and Beverage Server
marina bay sands
10.2023 - 01.2024
GCE 'O' level -
Unity Secondary School
High School Diploma -
Republic Polytechnic