Camelia Chow
Singapore
Summary
Proven Relationship Manager with a track record of portfolio growth and sales proficiency, notably at United Overseas Bank. Excelled in building client relationships and exceeding sales targets through strategic market analysis and personalized financial solutions. Skilled in relationship building and adept at identifying lucrative opportunities, consistently enhancing client satisfaction and revenue growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Relationship Manager
Oversea-Chinese Banking Corporation Limited
08.2024 - Current
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Achieved goals for sale of bank products and services.
Relationship Manager (AVP)
United Overseas Bank
04.2023 - Current
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
Branch sales and service manager
Standard Chartered Bank
05.2022 - 03.2023
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Improved customer satisfaction by providing personalized banking solutions and exceptional service.
- Promoted financial products by maintaining excellent service offering knowledge.
- Exceeded individual performance metrics consistently while maintaining exceptional levels of client satisfaction ratings throughout tenure as Personal Banker.
Sales executive
Oaks Cellars
01.2021 - 11.2021
- Promote high-end liquor, wine, and cigar while providing good customer service during sales process.
Outsource surveyor
Ministry of Manpower
06.2020 - 12.2020
- Made calls or field visitations to selected households to complete assessments required by Ministry of Manpower.
- Completed the required evaluation in accordance to the given time frame.
Senior wealth manager
Aviva Financial Adviser
08.2016 - 03.2020
- Identifying sales opportunities through street prospecting, roadshows and cold calling
- Managing portfolio for clients and servicing clients.
Financial consultant
Prudential
08.2013 - 06.2016
- Finding sales opportunities through street prospecting
- Managing clients' portfolio and client servicing.
Education
Bsc in Accounting and Finance -
University of London
Singapore08.2014
Diploma in Biomedical Informatics and Engineering -
Temasek Polytechnic
Singapore05.2009
O'levels -
Peirce Secondary School
Singapore12.2005
Primary School Leaving Examinations -
Raffles Primary School
Singapore12.2001
Skills
- Relationship Building
- Portfolio Growth
- Sales proficiency
Languages
English
Chinese
Certification
M5, M9 , M9A, HI, M8, M8A, M6, M1B, Basic Insurance Concepts and Principles, Personal General Insurance, Commercial General Insurance,
Accomplishments
Too WB Investment Group (C4) > $350K May 2024
Top WB Investment Rev Overall Group Category (May) 2024
WB Investment Amber Award > $350K May 2024
UOB Sodalite Club Award February 2024 (Achieving $91,800 APE)
United Overseas Bank - The Achievers Club Grand Champion Q4 2023
UOB October 2023 - Sapphire Award (Achieving $195,540 APE)
UOB Oct 2023 - Top Wealth Banking Group APE , Top Wealth Banking Insurance Rookie, Top Branch APE , Top RM , Top Group Case Count
Standard Chartered Bank - Top Rookie (BSSE) Overall APE Q4 2022
Aviva Financial Advisers - Infinity Achievers Club Gold 2017
Timeline
Relationship Manager
Oversea-Chinese Banking Corporation Limited
08.2024 - Current
Relationship Manager (AVP)
United Overseas Bank
04.2023 - Current
Branch sales and service manager
Standard Chartered Bank
05.2022 - 03.2023
Sales executive
Oaks Cellars
01.2021 - 11.2021
Outsource surveyor
Ministry of Manpower
06.2020 - 12.2020
Senior wealth manager
Aviva Financial Adviser
08.2016 - 03.2020
Financial consultant
Prudential
08.2013 - 06.2016
Bsc in Accounting and Finance -
University of London
Diploma in Biomedical Informatics and Engineering -
Temasek Polytechnic
O'levels -
Peirce Secondary School
Primary School Leaving Examinations -
Raffles Primary School
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