Calvin Kwah
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Insurance Agent
HSBC Life
11.2023 - Current
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Flight Attendant
Singapore Airlines Ltd.
11.2022 - 06.2023
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
Service Staff (part Time)
Cake Spade
06.2019 - 10.2022
- Worked effectively in fast-paced environments.
- Remained focused, calm and professional during peak rush hours.
- Adhered to health and safety standards while handling food and beverages.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
Education
No Degree - Chemical And Biomolecular Engineering
Ngee Ann Polytechnic
05.2017
Skills
- Customer Service
- Effective Communication
- Professionalism
- Interpersonal Skills
- Reliability
- Multitasking Abilities
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Intermediate (B1)
Timeline
Insurance Agent
HSBC Life
11.2023 - Current
Flight Attendant
Singapore Airlines Ltd.
11.2022 - 06.2023
Service Staff (part Time)
Cake Spade
06.2019 - 10.2022
No Degree - Chemical And Biomolecular Engineering
Ngee Ann Polytechnic
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