Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Section name
Timeline
Generic

Calvin Chung

Summary

Results-oriented Learning & Development Specialist with over 10 years of experience transforming training ecosystems, building agile development solutions, and empowering workforce capability across industries. Skilled at architecting end-to-end programs that bridge performance gaps and deliver measurable business outcomes. Recognized for spearheading the deployment of modern training technologies, executing iterative design models, and cultivating learner-centric environments informed by analytics, feedback, and stakeholder alignment. Proven ability to orchestrate cross-functional training initiatives that drive engagement, compliance, and long-term growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Project Executive

GovTech (via Optimum Solutions)
03.2021 - Current
  • - Increased project efficiency by 20% by embedding Agile methodologies into e-learning production cycles
  • - Led quality assurance and UAT for 12 IM8 SCORM-compliant modules to ensure seamless learner experience and full technical compliance
  • - Produced IM8 Conference (2023), delivering high-impact stakeholder engagement with a 4.8/5 satisfaction rating
  • - Oversaw end-to-end training operations, including logistics, learner communications, evaluation analysis, and sustainability reporting
  • - Iteratively designed, piloted, and improved digital learning content based on direct feedback, usage data, and policy alignment
  • - Fostered user engagement and learning impact through post-implementation review and continuous learner outreach
  • - Facilitated alignment between learning outputs and real-world requirements through active collaboration with functional teams

Learning Technologist

The Busy Bees Asia Group
03.2018 - 03.2021
  • - Digitalized 80+ instructor-led training modules using D2L and iSpring, resulting in a 35% increase in learner engagement and completion
  • - Empowered 200+ educators with practical digital skills through LMS onboarding and instructional design workshops
  • - Established internal LMS policies and helpdesk processes, leading to a 25% reduction in support requests
  • - Co-created relevant, job-aligned training content through collaborative development with L&D, curriculum teams, and operational leaders
  • - Applied data-driven continuous improvement practices to enhance course efficacy based on learner feedback and usage trends
  • - Promoted digital fluency and platform confidence across schools through targeted implementation support

Lead Media Technologist

Grid_Synergy
11.2015 - 04.2017
  • - Directed the transformation of 120+ legacy ILT modules into interactive blended learning experiences
  • - Managed a team of digital designers and LMS administrators to ensure timely content rollout and stakeholder satisfaction
  • - Delivered real-time LMS support to over 10,000 users, achieving a 95% resolution rate within one business day
  • - Introduced iterative development cycles with pilot runs and feedback loops to ensure learner and business alignment
  • - Bridged instructional design with media development to enhance user experience and engagement outcomes

Learning Specialist

Training Vision Institute
06.2013 - 08.2015
  • - Championed LMS implementation (Blackboard, Teamie) and enabled successful onboarding across departments
  • - Delivered train-the-trainer sessions and digital pedagogy workshops to build staff capability in online course design
  • - Supported the development of mobile-first learning tools, improving content accessibility and learner reach

Career & Education Advisor

Career & Education Advisor
09.2010 - 10.2013
  • - Designed and facilitated career guidance sessions and educational planning frameworks tailored to learner goals
  • - Equipped learners with critical lifelong learning skills, personal development strategies, and pathway exploration tools
  • - Strengthened team efficiency through task planning, communication boards, and project milestone tracking
  • Key Achievements:
  • - Identified and recommended skill-building opportunities that supported internal training effectiveness and learner advancement
  • - Coached individuals toward informed, sustainable career and education decisions through resourceful and empathetic support

Education

Bachelor of Theology (BTh) -

Alphacrucis University College
09.2025

Associate Degree in Ministry (ADM) - undefined

Alphacrucis University College
09.2024

Diploma in Commerce - HR & Training Electives

Kaplan Higher Education Institute
06.2012

Skills

  • Instructional design expertise
  • Learning management system (LMS) administration
  • Program management and delivery
  • Cross-functional collaboration
  • Skills gap assessment and analysis
  • Continuous content improvement

Certification

  • - Advanced Certificate in Training and Assessment (ACTA)
  • - Immersive Design Certification – MAGES Institute of Excellence
  • - Diploma in TESOL
  • - Member, Institute for Adult Learning (IAL), Singapore
  • - Member, Association for Talent Development (ATD)

Languages

- English (Fluent)
- Mandarin (Fluent)
- Cantonese, Hokkien, Hakka, Malay (Conversational)

Accomplishments

  • - Delivered digital training solutions impacting over 10,000 users across education and government sectors
  • - Spearheaded digital upskilling of instructors and administrators, strengthening learning culture and systems adoption
  • - Drove measurable performance improvement through innovative instructional design and data-informed iteration

Section name

Open to Assistant Manager / Manager / Senior Manager roles in Learning & Development, Training, Talent Development, and Digital Learning Transformation.

Timeline

Project Executive

GovTech (via Optimum Solutions)
03.2021 - Current

Learning Technologist

The Busy Bees Asia Group
03.2018 - 03.2021

Lead Media Technologist

Grid_Synergy
11.2015 - 04.2017

Learning Specialist

Training Vision Institute
06.2013 - 08.2015

Career & Education Advisor

Career & Education Advisor
09.2010 - 10.2013

Associate Degree in Ministry (ADM) - undefined

Alphacrucis University College

Diploma in Commerce - HR & Training Electives

Kaplan Higher Education Institute

Bachelor of Theology (BTh) -

Alphacrucis University College
Calvin Chung