CALEN LIEW SUNG IEE

1. Customer Services Officer ( Year 2008 - Year 2010 )

• Managing export shipments
• Overseeing general orders within the system, JDE system
• Generate performance invoices or invoices
• Coordinating internal and external stakeholders such as shipping departments to facilitate timely deliveries to customer
• Maintaining data integrity between the company and customers

2. Purchaser ( Year 2010 - Year 2020 )

• Responsible for handling incoming shipments
• Monitoring status of the incoming shipment, handle documentation etc shipping documents
• Liaise with warehouse person in charges on the shipment arrival
• Handle the goods discrepancies
• Facilitating payments to suppliers
• Maintaining data integrity
• Inquiry supplier for the customer urgent orders

3. Personal Assistant for CEO ( Year 2020 - Present )

• Oversaw personal and professional calendars and coordinated appointments for future events.
• Liaised between departments on behalf of the CEO to facilitate collaboration and drive progress towards shared goals.
• Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
• Responsible for meeting minutes, using Microsoft word
• Prepare PowerPoint slides for the meeting purpose
• Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
• Assisting in arrange the document to law firm for legalization
• Assisting in arrange courier the company legal document to external business partner
• Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
• Coordinated events and functions with attention to detail ensuring successful execution.

4. Assisting HR with ad hoc administrative tasks

• Singtel contract renewal
• Company bus arrangement
• Buy and sell for the company's vehicle
• Purchase company's groceries
• Dinner and Dance
• Company family day event etc

• Year 2006:
• Started as a Clerical Assistant, specializing in Motorola overseas shipments
• Prepared picks in the system and issued orders to the warehouse for packing
• Coordinated shipments with logistics partners such as DHL and FedEx for timely delivery to customers
• Year 2007:
• Transitioned to the ASRS team, focusing on incoming shipments
• Managed invoicing and generated labels for pallet binning
• Participated in cycle counts to maintain accurate inventory records
• June 2007:
• Assumed responsibility for the Moet Hennessey account, overseeing a repacking project
• Handled materials from customers, scheduled repacking activities, and ensured shipments aligned with customer specifications
• Participated in cycle counts to maintain accurate inventory records

• Managed incoming shipments, including data entry based on required documentation