Cai Huijie
Summary
Dynamic leader with a proven track record at Texvista International Pte Ltd, enhancing operational efficiency and customer satisfaction through expert logistics and supply chain management. Skilled in CRM and decision-making, I significantly improved on-time delivery rates. Excelled in fostering team growth and maintaining strong supplier relationships, ensuring seamless supply chain operations.
Overview
21
21
years of professional experience
Work History
Manager of Marketing Support
Texvista International Pte Ltd
06.2006 - Current
- Managed global shipments worth USD 50-60mil annually
- Follow up with payment from customers and to suppliers
- Streamlined internal communication processes for improved cross-functional collaboration and efficiency.
- Maintained an organized system for tracking orders deadlines; ensuring timely completion without compromising quality standards.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Resolved shipping discrepancies by coordinating customer and suppliers/carriers communications.
- Monitored logistics performance and identified improvement opportunities.
- Developed strong relationships with forwarders, leading to improved pricing and service levels.
- Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
- Established contingency plans for potential disruptions in the supply chain, ensuring business continuity during unforeseen circumstances.
- Provided ongoing training and mentorship for junior team members; fostering professional growth within the organization.
Supervisor of Operations
Tevel International Trading
11.2003 - 03.2006
- Support the department general administrative activities
- Coordination of shipments with the factory to ensure timely delivery to customers
- Well versed on import, export, transhipment procedures
- Follow up of payments with the customer
- Maintaining stock inventory at warehouse
- Processing documentation of from order processing to generating invoice, packing list and CO
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
Bachelor of Arts - Business And Marketing
University of Portsmouth
Singapore09.2007
Skills
- CRM Management
- Supplier Relationship Management
- Sales Support
- Continuous Improvement Initiatives
- Logistics Management
- Supply Chain Management
- Supply chain distribution
- Logistics Planning
- Project planning and development
- Decision-Making
- Data Analytics
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Additional Information
Competent in MS Office Words, Excel and Powerpoint
Competent in using Power BI
Competent in using Mircosoft DBC
Competent in using Navision
Timeline
Manager of Marketing Support
Texvista International Pte Ltd
06.2006 - Current
Supervisor of Operations
Tevel International Trading
11.2003 - 03.2006
Bachelor of Arts - Business And Marketing
University of Portsmouth
Similar Profiles
DAN SUBERANO SEGUIDAN SUBERANO SEGUI
Network Engineer at AGGASYS SOLUTIONS PTE LTD / CHALONE INTERNATIONAL PTE LTDNetwork Engineer at AGGASYS SOLUTIONS PTE LTD / CHALONE INTERNATIONAL PTE LTD
Low Seow Boon AlvinLow Seow Boon Alvin
Quality Controller at International Woodchip Corporation Pte Ltd, a subsidiary company of RGE Pte LtdQuality Controller at International Woodchip Corporation Pte Ltd, a subsidiary company of RGE Pte Ltd
JAWAD SARJUSJAWAD SARJUS
NA at BLS International Pte Ltd, International ServicesNA at BLS International Pte Ltd, International Services