Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cadence  Koay

Cadence Koay

University Student

Summary

Been focusing on working in 3 different departments which are marketing, accounting and finance department. During the years, I've been learning a lot of various techniques and skills to contribute to success through hard work, attention to details and excelling in the business industry. During the pandemic, many businesses were closed and I decided to come up with my own business which sells handmade tie dye clothes. I managed the whole business myself and profited 5 times unexpected during the first few months of opening my brand. During this, I've learned many techniques and skills in engaging with customers and I as though this was very different experience as compared to the internships I've worked at as it was more personal to me. As I managed the whole portion of my business, marketing and sales, research and development, customer services, accounting and finance, and administrations it has helped me understand the different business aspects of starting a new business. I am still motivated to learn, grow and excel in the business world.

Overview

5
5
years of professional experience
5
5
years of post-secondary education
3
3
Languages

Work History

Finance Intern

Eugene
02.2021 - 11.2022
  • Prepared comprehensive forecasting reports for senior leadership as necessary.
  • Reviewed statements with staff accountants to inform corporate and individual financial planning.
  • Drafted financial reports to support comprehensive investigations.
  • Implemented system for tracking payments on projects and contracts.
  • Verified financial journals for clarity and completion under supervisor direction.
  • Accepted and processed account payments.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Increased customer satisfaction by resolving issues.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Accounting

Eugene
05.2020 - 11.2021
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Reviewed business operations and obligations to help organization function at acceptable level.
  • Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
  • Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
  • Evaluated and improved financial records to make important business decisions.
  • Handled day-to-day accounting processes to drive financial accuracy.

Brand Manager - Ecommerce and Digital Marketing

Cadence
03.2020 - 06.2021
  • Improved and boosted brand image by implementing focused marketing campaigns and engaging in professional networking to support outreach.
  • Monitored online advertising and social media campaigns to assess success of different strategies.
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Oversaw product planning and demand management on monthly basis in order to maintain adequate product levels.
  • Conducted trials and tests of marketing channels such as paid acquisition, social media and fresh content creation.
  • Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
  • Captured new customers by optimizing business strategies and launching products to diversify offerings.
  • Continually maintained and improved company's reputation and positive image in markets served.

F&B Server

Kelly
02.2016 - 12.2016
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Designed employee work schedules to address complete operational needs.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
  • Kept accounts in balance and ran daily reports to verify totals.

Education

High School Diploma -

Canadian International School
Singapore
08.2017 - 06.2019

BBA - Business

Hult International Business School
London
11.2019 - Current

Skills

Cash flow management

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Accomplishments


  • Resolved product issue through consumer testing.
  • Re-organized something to make it work better.
  • Beating sales target.
  • Starting a business.

Timeline

Finance Intern

Eugene
02.2021 - 11.2022

Accounting

Eugene
05.2020 - 11.2021

Brand Manager - Ecommerce and Digital Marketing

Cadence
03.2020 - 06.2021

BBA - Business

Hult International Business School
11.2019 - Current

High School Diploma -

Canadian International School
08.2017 - 06.2019

F&B Server

Kelly
02.2016 - 12.2016
Cadence KoayUniversity Student