Wong Jia Chun
Overview
8
8
years of professional experience
Work History
Operations Supervisor
FarmHouse
05.2024 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
Bartender
SkyBar / Recess Time
02.2023 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Operator
Forefront Medical
01.2022 - 02.2023
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Bartender
13% Gastro Wine
07.2018 - 12.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Summerhouse
12.2017 - 01.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Cashier, Event Helper
Popular bookfest
12.2016 - 12.2017
Server
Mandarin Oriental
08.2017 - 09.2017
Server & bar assistant
Wine&Chef
06.2017 - 08.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Warehouse assistant
Popular Warehouse
11.2016 - 12.2016
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Education
National Institute of Technical Education Certificate - Food and Beverage Operation
Institute of Technical Education ITE West (Chua Chu Kang)
01.2025
GCE ‘N’ Level -
Si Ling Secondary School
01.2016
UPSR -
S.J.K.(C) Kuo Kuang 2
01.2010
Skills
- Operations management
- Performance monitoring
- Staff supervision
- Warehouse operations
- Customer relationship development
- Inventory coordination
Nric
S9875939E
Handphone
90290626
Languageability
- English
- Chinese
Personal Information
- Date of Birth: 10/31/98
- Nationality: Singaporean
- Marital Status: Single
Awards
- 2017, Monin Coffee Creativity Cup 3rd Place
- 2017, Responsible Service of Alcohol
- 2017, Education Merit Award
- 2016, CCA Service Award
- 2016, Edusave Certificate of Academic Achievement
- 2015, National Youth Achievement Award
- 2015, Edusave Scholarship
- 2015, Most Improved Student Award
- 2014, Most Improved Student Award
Training
- Amber, Captain, Host, Bar, Barista, Waiter, Headwaiter, Stewarding, Runner
- Topaz West, Host, Waiter
- Crema, Barista
- 2017, Food and Beverage Safety and Hygiene Policies and Procedures at Institute of Technical Education (ITE)
- 2017, Responsible Service of Alcohol, Health Promotion Board
Languages
Chinese (Mandarin)
Upper intermediate (B2)
English
Intermediate (B1)
Timeline
Operations Supervisor
FarmHouse
05.2024 - Current
Bartender
SkyBar / Recess Time
02.2023 - 05.2024
Operator
Forefront Medical
01.2022 - 02.2023
Bartender
13% Gastro Wine
07.2018 - 12.2018
Server
Summerhouse
12.2017 - 01.2018
Server
Mandarin Oriental
08.2017 - 09.2017
Server & bar assistant
Wine&Chef
06.2017 - 08.2017
Cashier, Event Helper
Popular bookfest
12.2016 - 12.2017
Warehouse assistant
Popular Warehouse
11.2016 - 12.2016
National Institute of Technical Education Certificate - Food and Beverage Operation
Institute of Technical Education ITE West (Chua Chu Kang)
GCE ‘N’ Level -
Si Ling Secondary School
UPSR -
S.J.K.(C) Kuo Kuang 2